Outbound Account Manager

The Role
In this role, you will oversee a portfolio of accounts, with a primary focus on nurturing relationships with both potential and existing clients to establish our client's company as a preferred supplier. Your responsibilities will include regular communication with customers via phone, email, and cross-department collaboration to ensure their needs are met. This position will involve a blend of maintaining strong relationships with key accounts while also seeking out opportunities for new business development.

Key Responsibilities

• Deliver the sales target for your portfolio of accounts
• To outbound call all of your customers with a clear goal to secure incremental sales
• To identify new sites and users within the account base and to convert these into sales revenue
• To understand the needs of your customers and secure the company as their preferred supplier
• To network at all levels within the company to ensure that the necessary support is provided to your accounts
• To maintain accurate, comprehensive and up to date account records for your customers
• To work as a team to achieve targets

Competencies required for the role

• The ability to persuade, influence and sell
• Strong self-motivation and the desire to outperform targets
• Strong customer relationship building skills
• Ability to gain credibility and trust from your customers
• Outstanding communication skills
• PC and system literate
• Strong telephone manner
• Ability to work at a fast pace while maintaining a high standard of work

Candidate Profile

• A confident team player
• Good listener
• Ability to share success & help others in the team when needed
• Professionalism and optimism
• High standard of written, verbal and interpersonal skills
• Energetic and enthusiastic
• Well organised and reliable

Ideal Experience

• Successful telephone sales experience
• Experience of working in a fast paced and target orientated sales environment
• Experience of exceeding targets in a sales environment / other accomplishments such as gaining new agreements or leads (desirable but not essential)
• Experience of managing and growing a customer base

Benefits

• Hybrid working available
• Opportunity to progress within the job role
• Be part of a happy and dynamic team
• 26 days holiday PLUS bank holidays
• Salary Sacrifice cycle to work scheme
• Salary Sacrifice EV scheme
• Free onsite parking
• Mid-month pick-me-up
• Health shield Healthcare cash plan upon joining
• Free will writing service