MIS Training and Support Officer (SIMS)

Education Systems Support Limited is an accredited SIMS support company that provides management information systems support and training to schools. 

We are looking for a Training and Support Officer to join our team.  In this role, you'll deliver essential support and training to schools, guiding them in the daily use of the SIMS Management Information System.

The postholder will be based at New College Leicester but will be required to travel between sites as required.

Main duties will include:

• Helpdesk support for our customers. 
• Delivering training to school staff in the use of SIMS and preparing training documentation. 
• Leading on more than one major area of the software (e.g. Attendance, Personnel, Management of the Pupil Record, etc).

Applicants should have:

• Substantial schools’ MIS experience (SIMS experience preferred)
• Experience of writing guidance and/or training materials
• Excellent customer service skills
• Excellent communication skills (both verbal and written)
• Good IT skills with a working knowledge of MS Word and Excel.

How to apply:

Application details are explained in our Information for Applicants document.  Completed applications should be emailed to us at business@ess.limited. 

Completed applications must be returned to us by Friday, 13th December 2024.
We aim to interview candidates during week commencing Monday, 20th January 2025.