Programme Support Officer

6 days left

Newcastle Upon Tyne, Tyne and Wear (GB) / Home Working
£23,920 - £26,021 per annum
10 Jul 2024
21 Jul 2024
Contract Type
Full Time

Programme Support Officer
Salary: £23,920 - £26,021 per annum (depending on experience) fixed term until 30 April 2025 (with possibility of extension).
Hours: Full-time
Location: Northeast of England region only. Home-based


Closing Date: 21 July 2024
Ref: MLS 1258

This Programme Support Officer role has been created to lead the delivery of an exciting new regional programme in the Northeast of England to support householders to progress with domestic energy retrofit.

In this role, you will provide efficient administration and assistance for the two projects across all elements of the programme lifecycle.

Who we are
Energy Saving Trust is a leading and trusted organisation, dedicated to promoting energy efficiency, low carbon transport and sustainable energy use.

We aim to address the climate emergency and deliver the  wider benefits of clean energy as we transition to net zero.
At Energy Saving Trust we don’t just offer jobs – we offer careers. For our people, being part of the effort to address the climate emergency makes working for us truly meaningful and rewarding.
Here are some of the benefits we offer:

  • We offer an outstanding pension scheme including employer contributions of up to 9%, 11% or 13% (age-linked).
  • Enhanced parental leave.
  • Private BUPA insurance.
  • 25 days annual leave plus bank holidays, with service-linked increases as well as three goodwill days over the Christmas period.
  • Staff wellbeing allowance of up to £25 per month / £300 per year.

Please see our careers page for the full list of benefits we have to offer and why Energy Saving Trust is a great place to work.
The team
The energy team’s purpose is to enable households, small businesses, and communities to have affordable energy costs and reduce carbon emissions that contribute to climate change. We provide energy advice services, renewable energy expertise and manage and administer loans and grants for energy saving and low or zero-carbon improvements to homes and businesses on behalf of governments, local authorities, and businesses. We manage programmes across the UK with more being added as we grow in response to demand. We collaborate and support each other, sharing expertise and best practice and innovating to deliver world-class customer experience. Our work is service-focused and seeing the impact we have on the lives of people we support is what brings us to work each day.
The role  
The role has been created to lead the delivery of an exciting new regional programme in the Northeast of England to support householders to progress with domestic energy retrofit. The programme includes a one stop shop (providing digital and telephone-based advice) which will form the central point for domestic retrofit enquiries in the Newcastle, North Tyneside, and Northumberland region.  It will also be providing engagement
and advice activity at local community level via consortium partners in the wider Northeast region to support householders with domestic retrofit.
What you’ll do  
Provide efficient administration and assistance for the two projects across all elements of the programme lifecycle, including but not limited to finance, programme delivery, reporting and documentation management. You will also support programme communications and marketing, as well as other activities as and when required to support the programme team.
What you’ll bring  

  • Well-developed administration skills, including IT skills and use of MS Office, including Excel.
  • Good numeracy skills and strong attention to detail.
  • Excellent organisational and coordination skills.
  • Experience of or ability to work in a fast-paced environment with ability to prioritise activity.
  • Great communication and interpersonal skills, able to work on own initiative and as part of a team.
  • Self-motivated, team-oriented and customer- and goal-oriented.

 To apply click the apply button.
Applications close 23.59, 21 July 2024. Interviews are intended to be held week commencing 29 July 2024.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Reasonable adjustments: We are a Disability Confident Committed employer. We want to ensure that our recruitment process is inclusive of and accessible for, everyone.  

If you think you may need additional support or reasonable adjustments made to any part of the recruitment process, please get in touch.
Flexible working: We offer a range of flexible working arrangements, including working from home, compressed or part-time hours, job shares and other arrangements.

There is no need to justify your preferred working pattern and we encourage our people to work in whichever way helps them to perform at their best.
We will be happy to discuss this and our blended working model at the interview stage with you.
Please note, that we are unable to provide visa sponsorship for this post. To apply for this post, you must be able to demonstrate your eligibility to work in the UK.
Diversity and inclusion
Energy Saving Trust is committed to creating a diverse, inclusive and equitable workplace where everyone can be themselves, with support to be their best.
We strongly encourage applicants from a wide range of backgrounds and with different identities and experiences to apply for roles with Energy Saving Trust.
We are a Disability Confident Committed employer and offer guaranteed interviews for disabled applicants who meet the minimum criteria for a role.