Account Manager

11 Jun 2024
09 Jul 2024
Contract Type
Full Time
Job Description

Account Manager - Tamworth

GBP26,514 basic, plus up to GBP2,000 Bonus per quarter with opportunity to earn annual bonus. OTE GBP35,000- GBP40,000

We are currently recruiting a talented and results driven Account Manager to join our busy contact centre team. Brakes UK are looking to recruit an Account Manager to look after a portfolio of customers. If you have the sales ability, as well as a strong relationship building background - this could be the perfect step for you to start your career with Brakes - developing into a field sales rep and onwards

Key Responsibilities:

As an Account Manager, you will be responsible for the retention, growth, reactivation and development of a group of customers within a given independent region.

  • Develop profitable sales growth across existing customer base by:
  • Develop sound understanding of customer map of the world
  • Understanding competitor activity and market insights
  • Proactively managing customer retention and reducing churn
  • Growing share of wallet and building a pipeline across product categories
  • Up to date product and service knowledge
  • Proactively identify new business opportunities and work collaboratively with ASM and BDM to convert and onboard them
  • Utilise data and insight in order to develop proactive approach to reactivation of lapsed customers
  • Actively manage risk within the customer base, including lost sales and credit exposure
  • Develop account plans and contact strategy in order to maximise customer contact and foster and maintain robust customer relationships that grow profitable sales.
  • Commercially aware in order to actively interrogate, interpret and act upon various data sources including:
    • Sales/Margin reporting
    • Churn reports and dashboards
    • Up traders/Down traders data
    • Price, cost and margin detail
    • Sales tools and promotional activity

What you'll get:

  • A competitive salary
  • Huge discount on all sorts of lovely food and award-winning products
  • Generous holiday allowance, with option to purchase more
  • Recognition awards and Incentives
  • Pension
  • Real career opportunities - being part of Sysco, the world's leading foodservice business, opens up a world of possibility
  • And much more .

Required skills and competencies:

  • Previous experience in a structured sales or telesales environment
  • Results Orientated, successfully delivering against targets in a competitive marketplace
  • Proven ability to work in a KPI focused, target driven environment
  • Excellent communication skills both verbal and written
  • Outstanding active listening skills with an ability to engage and influence customers and stakeholders at all levels.
  • First class negotiating skills with strong commercial awareness
  • Ability to work under pressure with a sense of urgency to work in a deadline driven environment
  • Proactive approach with proven ability to manage multiple and changing priorities
  • Confident user of Microsoft Office applications, excel, PowerPoint, word etc.
  • Strong planning and organisation skills.
  • Self-motivated with the ability to operate effectively both individually and as part of a team.

There's a lot on offer, so what are you waiting for? Apply now