Enquiries Assistant

North Lindsey College
22330.00 - 23586.00 GBP Annual
02 Apr 2024
12 Apr 2024
Contract Type
Full Time

Enquiries Assistant

Salary: GBP22,330 - GBP23,586

Location: Scunthorpe / Doncaster

The vacancy

DN Colleges Group is searching for two proactive Enquiries Assistant to join our dedicated Admissions and Enquiries team. In this pivotal role, you will be the first point of contact for potential students, responding promptly and professionally to their enquiries via email and telephone. Your primary responsibility will be to provide accurate and detailed information about our diverse range of courses, admissions procedures, and the overall college experience, ensuring each prospective student feels supported and informed.

As an Enquiries Assistant, you will play a crucial role in the student recruitment process, contributing to our mission of academic and personal success for all. You will maintain meticulous records of all interactions using our student database system, allowing us to track performance and continually improve our enquiry handling process. Collaboration with other departments will be key to providing a seamless experience for visitors, and your insights and feedback will be valued in enhancing our overall service delivery.

If you possess strong communication skills, attention to detail, and a customer-focused approach, we invite you to apply for this rewarding opportunity. Join us at DN Colleges Group in creating a welcoming and supportive environment for individuals as they embark on their educational journey.

As part of the recruitment process and in-line with keeping children safe in education we will conduct social media checks on candidates that are shortlisted.

About us

At DN Colleges Group, we are working towards a common goal: to transform our communities through learning. This vision reflects our belief in our students and in our ability to transform their lives so positively. Our students are at the heart of everything we do.

Our educational hub spans Scunthorpe to Doncaster and beyond. We combine distinct, high quality teaching and learning with local, regional and global reach. We connect our students and staff with partners and employers across the east/west corridor from Sheffield City Region to the Humber and Lincolnshire, across the UK and internationally

Our values

This vision is supported by a set of values that underpin how we operate every day across our organisation. Across every team and department, we follow core values that guide our decision making, our interactions and our approach to challenges and opportunities.

These values are a fundamental part of DN Colleges Group, as we aspire to deliver outstanding and inspirational teaching and learning for our students every day.

Ambition - To achieve the highest standards.

Support - A caring, safe and inclusive environment.

Partnership - Collaborative working to achieve shared goals.

Innovation - We use our initiative and are agile in finding creative solutions.

Responsibility - We take individual and collective responsibility.

Equality - We work with integrity and are open, honest and respectful of each other.