Credit Controller

Hamilton Woods
25000.00 - 26000.00 GBP Annual + Plus bonus & benefits
12 Mar 2024
09 Apr 2024
Contract Type
Full Time

Credit Controller
25k PA + bonus & benefits
Full Time

Hamilton Woods are currently working with a well established business within Leicester. A fantastic credit control opportunity suited to someone with strong communication skills and the ability to develop good working relationships internally and external customers.

Responsible for effective and efficient management / monitoring of a portfolio ledger. Minimising aged debt and maximising cash collection whilst developing good working relationships with internal and external customers via phone and email.

Duties & Responsibilities:

  • Ensure effective control of customers by monitoring shortfalls and taking appropriate action.
  • Collect payments according to agreed terms, achieve cash collection targets and resolve and minimise overdue debts.
  • Ability to build great relationships with both external customers and internal teams at all levels within the business.
  • Monitor large queries ensuring that issues are progressed and resolved in a timely manner.
  • Escalate any serious concerns accordingly.
  • Review payment plans when requested.
  • Regular review calls and some face-to-face meetings with customers.
  • Ensure emails are actioned in a timely manner and customer account information is accurate and regularly updated with digital contacts at every opportunity.
  • Complete monthly cash forecast and pre-call on all high value amounts above agreed threshold.

Essential Skills

  • At least 1-2 years' experience in Credit Control.
  • Strong communication skills, capable of building effective, long-term relationships.
  • Enjoys interaction with internal and external customer focus.
  • Competent user of Microsoft Office and Outlook.
  • Ability to manage and prioritise workloads in a fast paced environment.

Desired Skills

  • Microsoft excel - pivot tables and lookups

If you would like to apply for this role, please get in contact with your CV attached to (url removed)

More searches like this