Out of hours - Weekend / Bank Holidays Customer Service Advisor

Recruiter
Everpool
Location
Taunton
Salary
11.00 - 12.00 GBP Hourly
Posted
30 Jan 2024
Closes
27 Feb 2024
Contract Type
Permanent
Hours
Full Time
Out of hours - Weekend / Bank Holidays Customer Service Advisor GBP11 per hour, increasing to GBP12 per hour after probationSaturdays, Sundays & Bank Holidays9am - 9pm - Split 9am - 3pm or 3-9pmOffice Based - Taunton, TA1Do you have previous customer service experience?Do you have excellent communication skills?Are you looking for an excellent career opportunity?We are currently looking for people with excellent communication and interpersonal skills to join a Nationwide company with excellent benefits and to kick start an amazing career opportunity. What will you be doing?
  • You will be to be the first point of contact emergency works for clients
  • Provide phone cover for out of hours service
  • Take inbound and make outbound calls
  • Ensure all calls are logged on the system
  • Liaising with contractors and ensure that correct rates are agreed prior to them being deployed
  • Ensuring the highest level of customer service at all times
  • You do not need existing experience to apply for this role!
What are they looking for?
  • A natural communicator and a flare for building rapport with people over the phone
  • A great team player
  • Enthusiastic and confident
Hours and Benefits
  • Saturdays, Sundays & Bank Holidays
  • 9am - 9pm - Split 9am - 3pm or 3-9pm
  • 28 days holiday (pro rata'd)
  • Birthday off work
  • Charity Days Off
  • Healthcare
  • Can purchase extra holidays
  • Cycle to work scheme
  • Paid lunch once a week when in the office
  • Team nights out
  • Annual Staff awards
Interested?Call Hannah on or email for more information