Customer Service Project Analyst

Recruiter
Aldi
Location
Atherstone
Salary
44560.00 - 48910.00 GBP Annual
Posted
22 Nov 2023
Closes
30 Nov 2023
Sectors
Accountancy
Contract Type
Permanent
Hours
Full Time

Working closely with your Customer Service Manager, you'll make sure that the development of the department never stops to ensure we always give the best customer experience possible.

Managing Customer Service projects and processes, you'll be relied on to ensure an efficient and co-operative working environment where everyone's performing to the best of their ability whilst striving for continuous improvement.

As project management roles go, you'll recommend any changes to the way we do things and manage the implementation of these from start to finish. You'll also act as a valuable link between our Customer Service department and the rest of Aldi, feeding key information back through the business that will help us improve our offering even more.

We do things our own way at Aldi. But whatever we're doing, we must be getting it right. With a wave of impressive sales figures behind us, we're opening new stores at lightning speed. Which means it's even more important to keep our customers happy and coming back to those stores.

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