Customer Service Advisor

Manpower UK Ltd
12.05 - 12.05 GBP Hourly
20 Nov 2023
18 Dec 2023
Contract Type
Full Time

Do you love helping people? Join our team who are making a difference

Pay - Up to 12.05 per hour

  • The role is full-time working. You will be required to work a shift pattern which will cover the following working hours: 8am-8pm. Weekend working is required, shift patterns to be agreed with line manager.
  • This is a full-time office-based role in Pavilion 2, St James Business Park, 83 Linwood Road,
    Paisley, PA3 3BB

We are looking for a compassionate and customer-focused individual to join our team as a Customer Service Representative for the Personal Independence Payment (PIP) program.

In this role, you will be responsible for providing excellent customer service to claimants, resolving their queries in a timely and efficient manner. You will also be responsible for working with other team members to ensure that we meet our customer service goals.

The role is full-time working on a shift pattern to cover the following working hours: between 8am-8pm, weekend working is required. All shift patterns to be agreed with line manager.

What's in it for you?

As a valued employee of the Manpower, you'll have access to a range of amazing benefits;

  • 28 Days Annual leave per annum
  • Staff discounts (range of lifestyle goods and services)
  • Pension contribution
  • Personal Accident Insurance
  • Eye care vouchers
  • Referral Schemes
  • Save-As-You-Earn-Scheme
  • MyPath Development programme (our Global Programme through dedicated Talent coaches that have been accredited to guide employees through a portal of specifically identified online courses through PowerYou training portal)

What you'll need:

Ideally you will have worked in a customer service role before, but if this is your first role or a career change don't worry as we provide all the training and support, you'll need.

At a minimum you should have:

  • Strong interpersonal skills
  • Ability to develop good relationships with customers and colleagues
  • Strong analytical skills
  • Ability to organize and prioritize work in an effective manner
  • Ability to work in a fast-paced environment

If you love helping people are looking for a challenging and rewarding career, we would love to hear from you!

Apply now!