Housing Management Assistant

Job Description:

Housing Management Assistant - Requirements:

Must be well enthusiastic and reliable

Self-motivation is a key to this role as you will be mostly working on your own and directing staff

Valid driving licence

Hours: 40 Hours, Office opening hours are Monday Friday 8:00am 4:30pm or 9.00am 5.30pm

Education To be discussed, must have good IT skills

Accurate time keeping

Thrives under pressure

Very challenging position

Excellent telephone manner

An approachable attitude - service with a smile

Good spoken and written English

Ability to work in a team and alone when required, using your initiative

Ability to prioritise work load and work under pressure

Good organisational skills with great attention to detail

Housing Manager Assistant - Skills Required:

Must be able to adapt working with a variety of tenants from different backgrounds

Good communication skills as will be working with government departments

Administration experience.

IT skills including knowledge of outlook, excel, word.

Excellence skills

Customer Services skills

Knowledge in housing/tenancy management (desirable)

Housing Management Assistant - Responsibilities:

Dealing with tenants on a daily basis

Dealing with repair enquiries

Dealing rent payments

Taking enquiries and booking in viewing appointments.

Draw up all tenancy documentation and ensure that they are completed in a timely manner.

Dealing with various departments such as DWP, Housing Benefit, Universal Credit etc.

General lettings administration.

Property/Void inspection

Property viewings

Warehouse/Stock management

Investigation/dealing with Anti-Social Behaviour issues.

General office duties including answering the telephone, responding to emails, scanning, photocopying, taking messages and other duties etc.

We would appreciate if you could email your CV with a photograph so that if you are selected for an interview we know who to expect.

Job Type: Full-time

Salary: GBP28,000 per year

Licence:

Full Clean UK Driving License (Required)

Please apply for this role if you are genuinely interested and very enthusiastic regarding working in this environment, must fully fit the criteria and be up to daily challenges.