Senior Social Media Officer

About The RoleClosing date: 3rd DecemberWe reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.This role will take the lead on our community management and building activities, along with the opportunity to work across our wider social programme. As part of this you'll manage key suppliers, and build strong relationships with internal teams with responsibilities for direct contact with our social audiences.As well as making sure the right processes and frameworks are in place for the smooth running of daily team operations, the position has a key role in our crisis comms processes both in and out of standard working hours (the latter on a rota). Alongside these core responsibilities, the role will work with the wider team to create compelling social-first content and deliver impactful campaigns. It's an exciting time to join our Social team as we continue to embed a new strategic plan, with an ambition to increase the volume and quality of our audience engagements a key part of our approach. About youWe're looking for a self-motivated, proactive digital professional with a real passion for social media and experience working across accounts with high volumes of user engagement. You'll be expert at managing online communities and driving positive user interactions and satisfaction.You'll be cool in a (comms) crisis, have good social listening experience, and be a great platform and supplier manager with the ability to utilise all our tools to the best of their capabilities in line with key team objectives.Alongside your community-focused skills, you'll have good experience across all areas of social. You'll know how to make us stand out from the crowd through brilliant channel and audience-specific content, driving performance through data and insight and a healthy talent for spotting trends and opportunitiesOf course you'll be a great communicator, able to craft engaging copy, but with a real speciality in embodying a brand personality in your social responses and managing sensitive conversations across platforms. The ideal candidate will be able to quickly pick up projects and campaigns, and have experience using social across a mix of owned, earned and paid strategies. Most important of all, you'll need to be passionate about the role of social to help us create real change for people living with dementia. About Alzheimer's SocietyAt Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.