Trainee Workshop Technician

Due to internal promotion, an international business is offering an exciting new opportunity for a Trainee Workshop Technician to join their team. This role would suit a college leaver with a mechanical/technical qualification, or a candidate with a desire to learn a trade and looking to take their first steps into a Workshop Technician role.Responsibilities of the Workshop Technician:

• Maintain an efficient and safe workshop and test area environment.
• Use the analysis of returned damaged products to diagnose potential system issues.
• Produce technical reports for returned damaged products together with a solution for the most economic repair.
• Offer technical support to customers via telephone and email.
• Develop detailed knowledge of part numbers for the range.
• React quickly to support distributors and customers when required.

As your knowledge develops, you ll be providing more technical support in these areas:

• Analysis of returned products leading to suggestions of system improvement.
• Answering questions regarding how the product works and how it fits together.
• Training customers and colleagues in specific product and system design.
• Designing and running test programs.
• Assisting with the production of specialist manuals.
• Providing on the ground support at the installation for repair as well as system analysis.
• Modifying stock products to satisfy specific requirements.

Key skills required:

• Some technical ability with mechanical systems and competence with hand tools.
• Knowledge of electric motors or rotating equipment would be ideal.
• Good mathematical knowledge - able to use very simple equations and conversion of units of measure.
• Attention to detail.
• Methodical and logical approach to work.
• Ability to communicate effectively at all levels.
• Good telephone skills when communicating with customers.

This is a fabulous opportunity to build a career in a friendly business where everyone works together to achieve common targets and goals! The business offers a smart, professional working environment and excellent benefits including 24 days holiday plus BH, free onsite parking, enhanced pension, employee bonus scheme, employee health checks, 4 x Life Cover, long service and loyalty incentives, Christmas shutdown, and company social events.