Customer Operations Coordinator

An opportunity has arisen for an enthusiastic Customer Operations Coordinator to join our client s busy team in Theale. This exciting role has come about due to our client s continuous and rapid expansion.

Benefits:

Modern, recently refurbished, office including kitchen facilities
Fun culture and forward-thinking company with a focus on sustainability
Expanding business with opportunities for growth and progression
On-site parking
As a Customer Operations Coordinator you will:

Manage high volumes of inbound and outbound calls
Negotiate pricing for jobs with suppliers
Research issues and provide solutions and potential alternatives to satisfy customer requirements
Book new jobs and handle and issues
Recognise and action opportunities to upsell
To be considered for this Customer Operations Coordinator role you must have:

Confidence in dealing with enquiries and problems over the phone
High level of organisation with the ability to multi-task
Proficient skills in computer software including Microsoft Office, Outlook and CRM systems
Hard-working attitude with a can-do mindset
Experience in a customer support or sales support role handling a multitude of inbound and outbound calls
If you would like to apply for this Customer Operations Coordinator role, please click apply and submit your CV. To find out more, you can call the Pertemps Reading office on (phone number removed) and speak to Ella Jackson