Retail Service Technician

Recruiter
Select Tech Group
Location
Cork
Salary
Competitive
Posted
14 Aug 2022
Closes
16 Aug 2022
Sectors
Retail
Contract Type
Permanent
Hours
Full Time
Have you ever wondered what is inside your iPhone or how it works?

Select (part of the Select Technology Group) is the leading Apple Premium Reseller in the UK and Ireland with 28 stores across England, Ireland, Scotland and Wales.

Weare looking for adynamicindividualwith the natural driveand enthusiasmto become the dedicated Retail Service Technician in ourCork Store.This is an exciting role wherenotwo days are ever the same.

You will receive full on-the-job trainingto help you make a success of thisfantastic opportunity.Within6 monthsof joining us, we would anticipate that you will have achievedthe recognised accreditation of Apple Certified iPhone Technician (ACiT).

Working as part of asupportive and knowledgeable team,theRetail Service Technicianis at the heart ofthe overall performance of your store with regards to service and repairs.We will provide all the training and support you needfor youto establish your store asa consistent, efficient and high performing store.You will be responsible formaintaining the high standards required within an Apple Premium Resellerand ensuring that customers are delighted with the repair and support services we provide.

As you progress within the role,we will provide all the development you need to be able toundertake all aspects of service-related duties carried out in store includinginitial troubleshooting, booking devices in for service, physical repair of iOS devices, inventory management, customer relations and control over Apple metric scores.

Showcasing the full Apple product line in a customer-friendly environment, Select is renowned for providing outstanding customer service.

The training you will receive will give you the enviable position of being the first to hear about new Apple products and initiatives.

You will be joining a team which is extremely driven to not only meet but exceed all sales and service performance goals, all whilst demonstrating your personal ethos of 'no limits'.

Your store will provide our customers with the best impression of our business, attaining where possible the required metrics set out by Apple.

What do you get from working at Select?

A growing love and passion for all things Apple
Competitive salary
Fantastic Employee discounts
Employee Incentives
Employee Assistance Programme (EAP)
Recognition of Long Service

If this sounds like a place you would like to work, you are aged 18 years or over, have the Right To Work in Ireland and you can demonstrate your passion, knowledge and determination, then we would like to hear from you.

Please note that this role is a full-time role.

Other titles for this role are: Apple Technician, iOS Technician, IT Support, Repair Technician, First Line Technician, Second Line Technician, Service Technician, iOS Expert, Hardware Technician, Software Technician, iOS Engineer, iOS Genius, Service Specialist, iPhone Specialist, Apple Specialist, Junior Apple Specialist, Senior Apple Specialist.

To apply for the role of iOS Technician, please submit your CV.

IND1

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