Production Supervisor
- Recruiter
- Iron Mountain
- Location
- Lancashire
- Salary
- 30000.00 GBP Annual
- Posted
- 14 Aug 2022
- Closes
- 14 Aug 2022
- Sectors
- Manufacturing & Industrial
- Contract Type
- Permanent
- Hours
- Full Time
We are currently seeking a warehouse Site Supervisors to take responsibility for supervising all day to day operational service provision functions and activities of an assigned team, in the most cost effective and customer satisfying manner, whilst championing and implementing IM regulations and processes, to deliver our primary objective of total customer satisfaction through best in class service delivery.
Key Accountabilities
-Ensure that all client objectives are achieved to their satisfaction and that a pro-active and professional client communications strategy is developed and maintained to the highest levels
-Support the team in the execution of exceptional delivery services and contract maintenance programmes
-Promote and maintain a high standard of operational excellence and personnel management supervising all operational activity and operational personnel within the agreed upon parameters
-Ensure that all direct reports are met with daily and updated with current priorities and issues that may impact work in progress, delivery schedules, pipeline forecasts or commercial objectives
-Keep relevant colleagues updated on all operational or supply chain issues, productivity improvements achieved, service improvements achievements and cost savings initiatives
-Ensure that all required administration relating to daily operational throughput is managed and maintained
-Ensure that local operational staff are fully and regularly briefed on Task and Capture Centre performance, processes, procedures, objectives and other relevant information
-Ensure that all IME personnel policies are followed at all times.
-Business Planning in close collaboration with the UK Operations Manager, Area Operations Manager and other Site Supervisors:
-Agree, monitor and update on a regular basis a service delivery plan that commercially maximises the facility s resources whilst meeting or exceeding client expectations.
-Agree and continually monitor/update a pipeline forecast and work-in-progress stream in relation to all service deliverables for the facility.
-Collate and publish regular records in regards to service performance.
-Ensure that all administrative requirements are accurately processed, collated and published in a timely manner.
Knowledge/Skills/Experience
Working knowledge of ISO27001, BS10008, and ISO9000
Sound working knowledge of technology-centric, high-volume document conversion services and applications
Security clearance (Terrorism)
Legal residence in UK for 5 years
Experience in a first-line management position preferably within a busy document processing environment
Sound understanding of business process management procedures and techniques
Comprehensive experience of process implementation & delivery
Knowledge of operational security in relation to client confidentiality and legislative compliance.
Delivering data services against complex client demands
Utilisation of variable cost labour, in line with "floating revenues", through innovative planning and labour processes
Job Type: Full-time
Salary: GBP30,000.00 per year
Schedule:
Monday to Friday
Ability to commute/relocate:
Heywood: reliably commute or plan to relocate before starting work (required)
Key Accountabilities
-Ensure that all client objectives are achieved to their satisfaction and that a pro-active and professional client communications strategy is developed and maintained to the highest levels
-Support the team in the execution of exceptional delivery services and contract maintenance programmes
-Promote and maintain a high standard of operational excellence and personnel management supervising all operational activity and operational personnel within the agreed upon parameters
-Ensure that all direct reports are met with daily and updated with current priorities and issues that may impact work in progress, delivery schedules, pipeline forecasts or commercial objectives
-Keep relevant colleagues updated on all operational or supply chain issues, productivity improvements achieved, service improvements achievements and cost savings initiatives
-Ensure that all required administration relating to daily operational throughput is managed and maintained
-Ensure that local operational staff are fully and regularly briefed on Task and Capture Centre performance, processes, procedures, objectives and other relevant information
-Ensure that all IME personnel policies are followed at all times.
-Business Planning in close collaboration with the UK Operations Manager, Area Operations Manager and other Site Supervisors:
-Agree, monitor and update on a regular basis a service delivery plan that commercially maximises the facility s resources whilst meeting or exceeding client expectations.
-Agree and continually monitor/update a pipeline forecast and work-in-progress stream in relation to all service deliverables for the facility.
-Collate and publish regular records in regards to service performance.
-Ensure that all administrative requirements are accurately processed, collated and published in a timely manner.
Knowledge/Skills/Experience
Working knowledge of ISO27001, BS10008, and ISO9000
Sound working knowledge of technology-centric, high-volume document conversion services and applications
Security clearance (Terrorism)
Legal residence in UK for 5 years
Experience in a first-line management position preferably within a busy document processing environment
Sound understanding of business process management procedures and techniques
Comprehensive experience of process implementation & delivery
Knowledge of operational security in relation to client confidentiality and legislative compliance.
Delivering data services against complex client demands
Utilisation of variable cost labour, in line with "floating revenues", through innovative planning and labour processes
Job Type: Full-time
Salary: GBP30,000.00 per year
Schedule:
Monday to Friday
Ability to commute/relocate:
Heywood: reliably commute or plan to relocate before starting work (required)