Assistant Showroom Manager - Norwich

Are you a Supervisor or Shift Leader ready to move upwards in your career?

Are you already an Assistant Manager but looking to work for a luxurious brand?

Then this could be the move for you!

We are looking for an enthusiastic and experienced retail professional to join a well established luxury homeware and lifestyle brand.

You will be located in their Norwich Showroom and Outlet store.

This retailer has been going for some time now and is experiencing exceptional growth at the moment, to the extent that they re-opening up new stores monthly. This clients rural past taught them the importance of creating timeless, understated furniture and accessories that bring homes to life.

The Salary is GBP23k based on a 38 hour working week, with the following benefits package:

• 33 days holiday per year (inc. Bank Holidays)
• Great discounts on our products
• Membership of Perkbox discount platform
• Private healthcare
• Cash Plan
• Cycle to work scheme
• Death in service benefit
• Access to Health & Wellbeing guidance and support
• And lots of other great things like birthday gifts, staff awards, newsletter competition prizes and many more!

Job Description:As an Assistant Showroom Manager, you will assist in the day-to-day smooth running of the showroom in the absence of the Showroom Manager, this includes but is not limited to the following areas: Showroom Management:

• Full accountability of stock control; maintaining accuracy at all times
• Collaborate and work with other Showroom Managers and teams within Retail and head office to help shape our business, sharing of best practices and learning from others

Sales & Reporting:

• Delivering and exceeding all agreed sales budget plans and KPI s, including the follow-up of leads/quotes, whilst being fully accountable for the showroom, through influence of the P&L
• Ensure the showroom is merchandised in accordance with the agreed layout plan and VM guidelines whilst maintaining high standards of merchandising

Customer Service:

• Delivering an exceptional customer service experience; demonstrating and setting the standard of what exceptional looks like
• Using your natural charm and retail sales experience to move sales forward.

HR Processes

• Comply with Health & Safety standards to provide a safe environment for both team and our customers
• Ensuring cash handling procedures are adhered to and accurately completed daily
• Management of payroll using the I-Trent payroll system, to make certain the team

Due to a high volume of applications, if you have not heard back within 2 weeks, please consider your application unsuccessful.