Volunteer & General Support Administrator

Volunteer & General Support Administrator
Home Based (in the UK)

Overview

Belonging to the Royal Voluntary Service community means inspiring volunteers to support the nation’s health and wellbeing. It means tackling the most pressing social issues in a workplace full of opportunities.

Through the gift of voluntary service, our volunteers provide much-needed support for over-stretched public services. They work at scale in the NHS, freeing up staff to dedicate more time to patient care and within communities to give practical help and support to people when they need it.

Our people are a welcoming team of individuals from every background who support one another to be their best. They are also some of the country’s most compassionate and dedicated people who step forward to help make society better connected and more inclusive – where everyone can thrive.

We’re currently looking for a Volunteer & General Support Administrator to join us on a permanent, full-time basis, working 35 hours per week, Monday to Friday.

The Role

As a Volunteer & General Support Administrator, you will join the Volunteer Team who are responsible for general support functions and supporting volunteer processes for the whole charity.

Your duties will include:

- Responding to telephone, email and postal communications
- Updating volunteer information and preferences within the databases
- Supporting potential volunteers with problems applying to become volunteers
- Undertaking DBS/PVG checks, references, etc.
- Monitoring and auctioning the central onboarding process for potential volunteers
- Analysing volunteer management data

About You

To be considered as a Volunteer & General Support Administrator, you will need:

- A working knowledge of preparing mailshots
- Good working knowledge of data management systems
- Excellent verbal and written communication skills
- Excellent customer services skills
- Good interpersonal skills
- The ability to use Word, Excel and databases

Why you should join our team

We’re proud to be in the top 25 not-for-profit organisations to work for in the UK, based on ratings from Indeed. As a valued employee at Royal Voluntary Service, you will benefit from the following:

- Salary of £18,505.55 per annum
- The chance to make a positive, lasting impact that changes lives, communities and society
- An employee benefits package that gives access to an exclusive rewards website, 24-hour doctor line, financial support with dental/optical and other therapies
- A free and confidential employee assistance programme with up to six face-to-face sessions built-in
- Opportunities to discuss flexible working
- Access to award-winning e-learning and development
- Opportunities to develop new skills and progress your career
- A great pension scheme
- Enhanced Family Leave schemes
- Six weeks company sick pay
- 25 days’ holiday plus paid statutory Bank Holidays

Join Royal Voluntary Service and together we can change lives, change communities and change society.

How to apply

To apply for the role of Volunteer & General Support Administrator, please select the apply button shown to be taken through to the application process. You will need to answer some screening questions as well as upload your CV. You will be contacted by a member of the team once your application has been reviewed.

Here at Royal Voluntary Service, we're committed to equality, diversity and inclusion. We want to be a charity that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, physical or mental ability, ethnicity and perspective.

Dates to bear in mind

The closing date for this role is 22nd September 2022. We reserve the right to close this vacancy early should sufficient applications be received.

This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.