Revenue Assurance Associate ref:30748

Who are we?Thames Water is the UK s largest water and wastewater company. We make a daily difference to our 15 million customers by supplying 2.6 billion litres of water through 32,000 km of pipes, keeping taps flowing and toilets flushing.?At Thames Water, every one of our actions, big and small, matters every day. Water is essential to life, so our business is always open.What you ll be doingWe are looking for a Revenue Assurance Associate to support the data analysis, reconciliation, and reporting processes that ensure over GBP400m of our revenues are appropriately calculated and settled. Forming part of the Wholesale Revenue and Settlement team, you will support with identifying issues and ensure they are all tracked and managed, advising on their impact and resolution using a combination of business and data analysis skills

• Assisting in the data analysis required for modeling, interpretation, and forecasting of operational data for the team
• Supporting in the impact analysis of ongoing operational data and other issues to ascertain impact on wholesale revenues
• Responsible for managing the receipt and analysis of settlement data from the market operator
• Supporting any assessment of the received settlement file records for any systematic or local errors that could be impacting our revenue
• Carrying out settlement validation and reconciliation tasks to ensure accurate revenue monitoring

What you should bring to the role

• We are seeking an enthusiastic individual who is great with numbers and is willing to learn, develop and get stuck in
• The ability to build advanced Excel reports and utilise large datasets is necessary as well as experience in generating and communicating insight to others using data
• Good communication and presentational skills are a must: you will be comfortable explaining your analysis to peers and the leadership team
• Basic knowledge of SQL is expected as all Settlement data is held in an SQL data warehouse.
• Knowledge of reporting and visualisation tools such as PowerBI is desirable

What s in it for you?You will be working with like-minded people who really want to make a difference to our customers.? We are committed to giving you great training and will make sure you are confident in helping customers. We re proud of the positive ways of working we ve adopted during the pandemic, creating a more flexible and dynamic environment so all our colleagues can thrive.?For our office-based roles, we re moving to a hybrid approach with various options across working from home, office, and our sites.Our competitive salary package includes an excellent contributory pension, 24 days holiday per year increasing to 28 with length of service and a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. Thames Water is a dynamic,?rewarding?and diverse place to work, with opportunities around every corner. If you join our team, you ll enjoy a fulfilling career, flexible working?arrangements?a wider benefits scheme including our benefits hub, which is packed full of offers and information to save you money and support your wellbeing. We re also proud to embrace and promote diversity and believe that creating a workforce that reflects the communities we serve will help us to thrive. We encourage applications from everyone and offer extra support for those who need it throughout the recruitment process. Find out more about?working at Thames Water. We deliver life's essential service so our customers, communities and the environment can thrive. This means, when a crisis happens, we all rally round to support our customers. As part of Team Thames, you ll have the opportunity to sign up to support our customers on the frontline as an Ambassador. Full training will be given for what is undoubtedly an incredibly rewarding experience. It s also a great opportunity to learn more about our business, meet colleagues and a earn bit of extra money along the way. Disclaimer: due to the high volume of applications we receive, we may close a vacancy earlier than the advertised date. This is so we can manage all the applications properly and give candidates a positive experience. Once closed, we can t consider any further applications, so please submit your application as soon as possible to avoid disappointment.