IT Administrator
- Recruiter
- Confidential
- Location
- Leatherhead
- Salary
- 23000.00 - 25000.00 GBP Annual
- Posted
- 10 Aug 2022
- Closes
- 07 Sep 2022
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
IT Administrator
Leatherhead
GBP23,000 - 25, 000
Are you customer focused and enjoy working with technical products? Our client are recruiting for an IT Administrator to join their team. The purpose of this position is to deliver an outstanding service to customers and clients via telephone, email or in person.
The IT Administrator will:
Follow Customer Service procedures, services, and processes
Take full ownership of all on-boarding or off-boarding
Provide technical support for issues or requests related to computer systems
Deal with hardware, software, printers, phones and network
Guide customers through root cause analysis and problem-solving process
Follow-up with customers
Provide feedback and see the incident or requests through to resolution
Set and agree on expectations with the Customer
Ensure recording, documentation on incidents or requests through the lifecycle of incident/request
To be considered for the IT Administrator you will:
Have previous experience of working with customers
Maintain outstanding verbal and written communication skills
Be confident on Microsoft Office, Windows 10 and mobile devices
Work with confidence and be able to deliver
Ideally have office based experience previously
You will be expected to attend other sites within the area so you must be able to drive and own a car. Please apply for more information on this position
Leatherhead
GBP23,000 - 25, 000
Are you customer focused and enjoy working with technical products? Our client are recruiting for an IT Administrator to join their team. The purpose of this position is to deliver an outstanding service to customers and clients via telephone, email or in person.
The IT Administrator will:
Follow Customer Service procedures, services, and processes
Take full ownership of all on-boarding or off-boarding
Provide technical support for issues or requests related to computer systems
Deal with hardware, software, printers, phones and network
Guide customers through root cause analysis and problem-solving process
Follow-up with customers
Provide feedback and see the incident or requests through to resolution
Set and agree on expectations with the Customer
Ensure recording, documentation on incidents or requests through the lifecycle of incident/request
To be considered for the IT Administrator you will:
Have previous experience of working with customers
Maintain outstanding verbal and written communication skills
Be confident on Microsoft Office, Windows 10 and mobile devices
Work with confidence and be able to deliver
Ideally have office based experience previously
You will be expected to attend other sites within the area so you must be able to drive and own a car. Please apply for more information on this position