Sales Support Administrator
- Recruiter
- Confidential
- Location
- West Molesey
- Salary
- 22000.00 - 24000.00 GBP Annual
- Posted
- 10 Aug 2022
- Closes
- 07 Sep 2022
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Permanent
- Hours
- Full Time
Location: - West Molesey (2 days per week Office, 3 days at Work from Home)
Salary: GBP22k - GBP24k plus Profit Share
Hours: Mon - Fri 9-5:30
Our client who are a leader in their field are on the lookout for a Sales Support Person to join the Team.
Purpose of the role:
Working as part of the Sales Support team, providing general support to the external sales team and first line support to customers via telephone & email, this role also entails further administrative support and assistance for specific external sales team members with their customer & project management.
A flexible, helpful and organized approach is required as the demands will vary daily. The aim is to provide a professional, competent and friendly approach to all customers, and always strive to deliver outstanding customer service to their sales team, and external customers.
General Sales Support:
As part of the sales support team, general responsibilities include.
Qualifying incoming telephone & email enquiries from customers regarding samples, prices & product information and passing on relevant information to the appropriate account manager.
Process sample request forms appropriately following liaison with the relevant sales account manager or director.
Create quotations for commercial & residential sales team using Excel templates with guidance from the Sales Account Manager.
Nominated Sales Account Manager support:
Assisting specific sales account managers (2 people minimum) with a variety of tasks such as;
Email administration, managing their emails and correspondence to ensure their emails are prioritized and that customers are responded to quickly and efficiently.
Registering projects & product specification with suppliers and tracking these registrations to ensure our interests are protected.
Registering and tracking projects on the in-house CRM system.
Creating customer & company records on our in-house CRM database
Liaising with warehouse and overseas suppliers regarding availability, stock checks and foreign suppliers, stock reservations
Assisting the sales account managers in the handover of orders to the order processing teams to help ensure timely & accurate processing.
Assisting clients with product choices and specifications, on behalf of the sales account manager
Salary: GBP22k - GBP24k plus Profit Share
Hours: Mon - Fri 9-5:30
Our client who are a leader in their field are on the lookout for a Sales Support Person to join the Team.
Purpose of the role:
Working as part of the Sales Support team, providing general support to the external sales team and first line support to customers via telephone & email, this role also entails further administrative support and assistance for specific external sales team members with their customer & project management.
A flexible, helpful and organized approach is required as the demands will vary daily. The aim is to provide a professional, competent and friendly approach to all customers, and always strive to deliver outstanding customer service to their sales team, and external customers.
General Sales Support:
As part of the sales support team, general responsibilities include.
Qualifying incoming telephone & email enquiries from customers regarding samples, prices & product information and passing on relevant information to the appropriate account manager.
Process sample request forms appropriately following liaison with the relevant sales account manager or director.
Create quotations for commercial & residential sales team using Excel templates with guidance from the Sales Account Manager.
Nominated Sales Account Manager support:
Assisting specific sales account managers (2 people minimum) with a variety of tasks such as;
Email administration, managing their emails and correspondence to ensure their emails are prioritized and that customers are responded to quickly and efficiently.
Registering projects & product specification with suppliers and tracking these registrations to ensure our interests are protected.
Registering and tracking projects on the in-house CRM system.
Creating customer & company records on our in-house CRM database
Liaising with warehouse and overseas suppliers regarding availability, stock checks and foreign suppliers, stock reservations
Assisting the sales account managers in the handover of orders to the order processing teams to help ensure timely & accurate processing.
Assisting clients with product choices and specifications, on behalf of the sales account manager