1st line Analyst (IT) Night Shift
- Recruiter
- Confidential
- Location
- Peterborough
- Salary
- 12.00 - 14.00 GBP Hourly
- Posted
- 04 Aug 2022
- Closes
- 01 Sep 2022
- Sectors
- Accountancy
- Contract Type
- Permanent
- Hours
- Full Time
1st line Analyst (IT) Night Shift
A well-known Technology based company is looking to recruit a 1st line Analyst ( IT) for their growing business within the city.
Job Description:
Proactively keeping customers informed on incident or request status and progress.
Act as a role model for technical competence, helpfulness, facilitation of learning and teamwork.
Adhering to incident management procedures
Monitor, progress and resolve incidents whilst ensuring customer satisfaction.
Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan.
Accurately log incidents and ensure all relevant date is captured whilst logging the incident.
Provide a point of technical escalation and expertise.
Keeping up to date with the current standard procedures.
Knowledge and experience.
Good knowledge of IT platforms, equipment and applications.
Proven Customer service skills.
Educated to GSCE level or equivalent in Maths and English.
MS Office (Desirable)
Windows Operating Systems (Essential)
Citrix (Desirable)
Cisco Telephony Systems (Desirable)
Hardware troubleshooting of both desktop and server hardware (Desirable)
Application support of applications from major vendors such as Netapp, Cisco, Microsoft, etc (Desirable).
Pay: GBP12.00-GBP14.00ph
Hours: Night Shift
Please apply for full details.
Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy. (Temporary Vacancy)
A well-known Technology based company is looking to recruit a 1st line Analyst ( IT) for their growing business within the city.
Job Description:
Proactively keeping customers informed on incident or request status and progress.
Act as a role model for technical competence, helpfulness, facilitation of learning and teamwork.
Adhering to incident management procedures
Monitor, progress and resolve incidents whilst ensuring customer satisfaction.
Proactively maintain and develop knowledge, skills and experience through client contact, industry sources, formalised training and development plan.
Accurately log incidents and ensure all relevant date is captured whilst logging the incident.
Provide a point of technical escalation and expertise.
Keeping up to date with the current standard procedures.
Knowledge and experience.
Good knowledge of IT platforms, equipment and applications.
Proven Customer service skills.
Educated to GSCE level or equivalent in Maths and English.
MS Office (Desirable)
Windows Operating Systems (Essential)
Citrix (Desirable)
Cisco Telephony Systems (Desirable)
Hardware troubleshooting of both desktop and server hardware (Desirable)
Application support of applications from major vendors such as Netapp, Cisco, Microsoft, etc (Desirable).
Pay: GBP12.00-GBP14.00ph
Hours: Night Shift
Please apply for full details.
Taskmaster Resources LTD is acting as an Employment Business in relation to this vacancy. (Temporary Vacancy)