Security Officer - Days

Recruiter
Confidential
Location
Derby
Salary
Competitive
Posted
05 Aug 2022
Closes
02 Sep 2022
Contract Type
Permanent
Hours
Full Time
The Security Officer is accountable to the Security Manager for the support and delivery of security within the site. You will ensure exemplary standards of security and customer service are always provided to the client and visitors to the site. The Security Officer is the public face of the security team and should always act with professionalism, a can-do attitude is essential in this highly influential role.
QUALIFICATIONS AND EXPERIENCE
Essential:
Successful track record of delivering security solutions to internal client base
SIA Door Supervision licence
Experience of working in a customer focussed environment
First aid qualified or willing to work towards qualification
Desirable:
Professional or further qualification in Security
Experience in control room monitoring
Competencies:
Good verbal and written communication skills
Able to articulate clearly and credibly with the client, senior managers, and all staff
Capability to work unsupervised and take responsibility
Aptitude to remain calm under pressure
Smart appearance
Flexible/can do attitude
Key Responsibilities:
To readily interact with all visitors / tenants within the buildings, delivering a first-class customer focused service.
• Carry out regular patrols of the various buildings detailed in the site Assignment Instructions being always proactive.
• Ensure compliance with all internal procedures, site processes and external bodies including enforcement agencies and auditory bodies
• Ensure a timely response to all security issues and events
• Be professional, pleasant, friendly, courteous, and helpful always whilst carrying out duties to the highest levels.
• To ensure exemplary standards in personal grooming, strictly adhering to the site uniform requirements.
• Continuously look for opportunities to be of assistance to visitors to the buildings proactively helping wherever opportunities arise.
• To ensure that the site is a safe and non-threatening environment for all visitors / tenants. • Ensuring all incidents are managed in accordance with site policies and procedures.
• Liaising with the Security Manager proactively reacting to incidents and ensuring colleagues are fully briefed and always supported.
• To deal efficiently and effectively with emergencies including fire and bomb scares ensuring the onsite team and client are kept fully always informed.
• Intelligent understanding of human behaviour, monitoring and surveillance of suspect individuals logging and reporting incidents in line with site / company polices.
• Maintain vigilance and highlight / manage unauthorised access by banned persons.
• Aid third party contractors / visitors ensuring all site procedures / policies are adhered too.
• Maintain continuous monitoring of site radio systems adhering to always correct radio procedures.
• Diligent management and maintenance of site records / reference materials including Health & Safety records, Incident Forms and the site occurrence book
• To provide regular liaison and timely feedback to the management team on all aspects of service delivery, implementing effective solutions and corrective action to enhance the service.
• Report any event that may be detrimental to the fulfilment of the provision of security on site to the Security Supervisor/Security Manager.
Hours: 42 hours per week on days. 5 days over 7 shift rota

More searches like this