Infrastructure Support Technician (GBP20,000 - GBP25,000), Bedford

Expiring today

20000.00 - 25000.00 GBP Annual
05 Aug 2022
13 Aug 2022
IT, IT Support
Contract Type
Full Time
Infrastructure Support Technician - Bedford - GBP20,000 - GBP25,000

My client is currently looking for an Infrastructure Support Technician to join their team. This role is working for an Employee Ownership Trust meaning plenty of benefits and profit shares!

You will be primarily dealing with 1st & 2nd line IT support issues. Dealing with escalated IT support issues and supporting your colleagues with IT issues. You will work with the helpdesk system to report issues, taking ownership of tasks to ensure they are followed up, completed and communicated with the customer throughout, covering a wide variety of IT areas. You will also be required to cover the client sites based in Hertfordshire, Bedfordshire and Buckinghamshire.

This is a really exciting time to join my client's team. The organisation is growing quickly, taking on a number of new clients, with plenty of opportunities to develop your own skills and advance through your career path.

Day-to-day responsibilities:

Provide 1st and 2nd line IT support to staff.
Ensure IT support issues are followed through to completion, assisting your colleagues to ensure that the department meets with the service level agreement.
Ensure the smooth running of all computer equipment and responding to urgent IT issues.
Assist with the installation and configuration of all new computer hardware to ensure that it operates to maximum potential.
Ensure the safeguarding & data protection policies are implemented and adhered to.
Keep up to date with new technology, advising and recommending where appropriate.

Key Skills (Not All Essential):

Windows Server
Microsoft Networks
Office 365
Active Directory
PC hardware
Administering computer systems & networks (Change logs, backup, Anti-Virus checks and general updates)
G-suite Knowledge
iPads, Laptops and Desktop troubleshooting and fault-finding

An enhanced DBS check will be required for this role. If you are interested in this opportunity, please apply immediately for consideration, or contact Amy Parrack for more information on (phone number removed) or email

Infrastructure Support Technician - Bedford - GBP20,000 - GBP25,000

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