Field Operations Administrator

Recruiter
Confidential
Location
Dorking
Salary
20000.00 - 22000.00 GBP Annual
Posted
03 Aug 2022
Closes
31 Aug 2022
Contract Type
Permanent
Hours
Full Time
Field Operations Administration Support
Dorking / Hybrid
GBP20,000 to GBP22,000 per annum
This is an exciting time to join SES Business Water as we expand our field operations and journey towards digitalisation. The Field Operations Administrator is a new role and one that you can make your own, shaping activities and processes to ensure that they are fit for the team to grow.
You will support the back-office coordination of field activities, collecting information and liaising with third parties and other wholesalers to resolve issues. You will collaborate with internal stakeholders to coordinate business workflows and provide support to ongoing business projects.
As a Field Operations Administrator, You will;
Create week to week work schedules for field activity, submitting these to the Job Watch system
Coordinate data to provide the billing team with new customer information
Process and submit data for business projects
Coordinate, organise and process notifications from wholesalers to process and raise disputes, if required
Support field operatives with queries relating to workflow
Initiate ideas for improvements or automation, testing new processes or systems when required
As part of a high-performing team, you will also provide cover and support for wholesale operations when required
About You;
You will already be experienced in inputting and processing data with a high degree of accuracy and able to follow set processes, whilst looking for opportunities for efficiencies. You will be:
IT literate and confident learning new systems
Deadline driven and able to manage and prioritise your tasks to changing business needs
Confident with the ability to recognise the need for tact and patience
Able to communicate professionally via telephone, in written communications and face to face
What we Offer for the Field Operations Administrator;
We understand that our colleagues require a degree of flexibility in their work schedules, therefore we offer a hybrid working model.
Salary GBP20,000 to GBP22,000 per annum
25 Days annual leave
Group Personal Pension Plan - Employer contribution up to 10%
Simply Health - Healthcare cashback scheme
Life assurance

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