Insurance Auditor

Recruiter
Confidential
Location
Tonbridge
Salary
Competitive
Posted
03 Aug 2022
Closes
31 Aug 2022
Contract Type
Permanent
Hours
Full Time
Insurance Auditor

Tonbridge

Monday to Friday 9 - 5

GBP30,000

My client is based in Tonbridge is looking for a experienced Insurance Auditor for their team.

You will Contribute to the development of and to execute the company's Claims Journey Audit programme and processes, ensuring that randomly selected claims are audited thoroughly and appropriately with feedback directly to the agent, Head of Claims, Business Improvement Team and SMT.

Duties include:

Review claims and associated call recordings and portal messages, as appropriate, to assess and score claims handling and customer journey
Manage Claims Journey Audits each calendar month, providing immediate feedback to SMT during the month as issues arise and reporting full results at month end
Develop reporting formats for sharing with external parties
Manage Claims Journey Audits each calendar month, providing immediate feedback to SMT during the month as issues arise and reporting full results at month endThe successful candidate will have / be:

Experience of between 5 - 10 years within an insurance claims handling and/or claims supervisory role
Knowledge of Household Policy Structure, covers and GBPlimits/excesses
Excellent verbal and written communication skills
Organised and methodical This role is being handled by Lisa Belcher, (phone number removed) Recruitment Consultant for Pearson Whiffin Recruitment.

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