Field Technical Support Eng

I am recruiting for a Field Service Engineer / Helpdesk operative to join a rapidly expanding team for this IT MSP - Education Sector based near High Wycombe/Amersham area. There is great potential for the right candidate to progress quickly with regular training and incentives to expand your skill set.
Main Responsibilities
Provide 1st and 2nd line support on-site, remotely, via email and telephone.
You need to be pro-active, able to use your own initiative, work under pressure and to deadlines with attention to detail.
The job will consist of the following:
Provide first line telephone support
Perform hardware and software maintenance on premise
Conduct scheduled support visits to small business, charity and education customers
Conduct emergency support visits to small business, charity and education customers
Complete scheduled on-site system installations
Assess and enhance our service offering, procedures and practices and affect a positive improvement in everything we do
You will have:
Excellent communication skills
Can do attitude
Good interpersonal skills
Windows 7 or Windows 10 support experience
Office 365 and Azure experience
Microsoft Certifications preferred
Good understanding of Networking
Ability to work under pressure and work to deadlines
Ability to work as a team and with your own initiative
Accuracy and attention to detail
Ability to adopt flexible working practices
High standard of office practice
Good telephone manner
Own vehicle and able to travel within approximately 30 mins from the office
What's on offer:-
Competitive base salary
Ongoing Training and career development via Industry training or apprenticeship scheme
Remuneration of travel costs / Company car options
Laptop and Mobile phone provided