Trainee Service Technician

Trainee Service Technician
Leyland, Lancashire

Established in 2010, Medstrom has developed a strong reputation for providing a reliable, dedicated and trusted service to our partners, the length and breadth of the UK and Ireland.

We are a manufacturer of specialist hospital beds and manage over 25% of the UK’s acute bed and mattress fleet, working with more than 150 hospitals across the UK and Ireland.

Our business has developed organically from reputation and great service provision, so we are continually growing and can offer great opportunities to you to develop with our business. We put our people at the heart of everything we do!

Guided by our core values of Respect, Teamwork, Excellence, Commitment, Integrity and Trust, we believe that our people are what makes us great. Our teams work closely together with a strong ethos of support to each other to achieve high standards and provide a trusted service and partnership to our customers.

Based in our Leyland service centre, we are now looking for a Trainee Service Technician to join us and help provide high-quality medical products to customers across Leyland and the North West.

The Benefits:

- Salary of up to £21,000 per annum basic
- Contributory Pension
- Reward, recognition and discount scheme
- Additional remuneration for on call duties (OTE to approx. £25,000)
- Develop your career with a family-orientated business
- 30 days’ holiday including Bank Holidays

This is the ideal role for an enthusiastic and confident individual who is keen to develop a great customer focus and embark upon a rewarding career with a growing business.

Working as part of a service dedicated team, you will learn how to provide caregivers with the products and knowledge they need to deliver a high-quality service to patients.

The Role:

As a Trainee Service Technician, you’ll be tasked with delivering an effective and timely maintenance service to customers.

Specifically, after training you will undertake planned preventative maintenance, repairs, field modifications and support at delivery stage to customers who have purchased a Medstrom product.

Dealing with customers based throughout Leyland and the North West, you will:

- Maintain stock and parts inventory
- Implement product modifications
- Deliver and install clean, ready-to-use products
- Collect faulty, failing or dirty products
- Clean, test and repair products
- Complete records of safety testing
- Provide demonstrations and basic training to caregivers

As part of your role, you will be required to take part in an on-call rota (once fully trained).

About You:

To join us as a Trainee Service Technician, you will need or be willing to develop:

- Excellent customer service skills
- Basic knowledge of hygiene and safety rules
- Basic PC skills including email and MS Office
- A full, valid driving licence is essential (we use long wheelbase vans, but training and support to build confidence in manoeuvring of these vehicles will be provided where required)
- A DBS check (or the willingness to complete one)
- A proactive, ‘can-do’ attitude

Hours of work: 37.5 per week working a rotating shift pattern so weekend cover will be required as per shift rotation with colleagues.

Other organisations may call this role Electrical Technician, Mechanical Technician, Service Technician, Field Service Technician, Maintenance Technician, Maintenance Operative, or Junior Service Technician.

Webrecruit and Medstrom are equal opportunities employers, value diversity and are strongly committed to providing equal employment opportunities for all employees and all applicants for employment. Equal opportunities are the only acceptable way to conduct business and we believe that the more inclusive our environments are, the better our work will be.

So, if you’re looking to develop a rewarding career as a Trainee Service Technician, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.