HR Advisor

Proactively builds relationships with a wide range of stakeholders and actively contributes at team meetings to assist business decision making ensuring solutions and service delivery supports business success

Works closely with middle/senior managers to ensure support, resources and correct skills are aligned to needs and business delivery

Manages complex employee relations such as absence, performance management, disciplinary and grievance matters.

Produces relevant and meaningful HR MI for middle managers and provides feedback on patterns/trends to ensure continuous business improvement

Supports the Group HR Manager to provide longer term analysis and interpretation of the business implications of HR data/performance indicators and assists in developing and implementing where appropriate corrective action

Assist the Group HR Manager to ensure defined business HR metrics are referenced, measurable, relevant and timely for key stakeholders

Supports the development and introduction of new and existing policies, procedures and processes for HR in line with legislation

Provides expert advice to middle/senior managers on the interpretation of new and existing policies, procedures and processes

Works with middle/senior managers, assisting in coaching and advising on people issues

Deals with complex disciplinary/grievance and HR issues, using HR and company knowledge evidencing appropriate decision making skills

Manages priorities between casework and projects

Works closely with H + S, Payroll, IT, Recruitment and Training to ensure all employees work in an environment that drives a high performance culture in a compliant, safe, data and people centric manner

Acts as an HR ambassador for the HR brand

Works across a multifunctional environment

Contribute as a project team member or lead on small/medium projects to ensure business benefits are realised and to support the continuous improvement in HR service delivery

Success Measures

At least 85% of colleagues refer Spicerhaart as a place to work to friends and family

Labour turnover at 25%

Absence is at the agreed organisational target through ensuring line managers follow the process and manage it in compliant manner

Information from Exit interviews is reviewed and utilised to embed learning s and offer solutions at business level

Number of casework declines and managers take more authority

Activity and performance management enables the business to deliver a high performance culture

Meet agreed deadlines, KPIs

Quality of improvement/changes/suggestions made

Quality of contribution to the HR team

Quality of advice provided

Timeliness of advice

Positive stakeholder feedback

Accuracy of advice and information provided

Consistency of advice provided

Quality of contribution to projects/team meetings/ODM/HRM

Assigned project tasks delivered on time and to specification

Role Specific Competencies:

Operational

Sound knowledge and understanding of employment legislation & HR practices

Carries out main activities and duties competently and compliantly

Competent with budgets, targets and finances

Strong time management and organisational skills

Strong negotiation and influencing skills at middle manager level

Able to overcome objections at middle manager level

Good IT skills particularly in the use of spread sheets and databases

Ability to effectively handle standard complaints, grievances, disciplinaries and appeals

Good analytical and evaluation skills

Well-developed written and verbal communication skills

Well-developed interpersonal skills

Basic project management skills

Core Competencies

Works well with others to create a team spirit and an enjoyable working environment

Delivers great customer service by exceeding customer expectations

Focuses on results to assist in the delivery of business success

Demonstrates a level of commercial awareness

Follows company standards and procedures

Embraces responsibility and accountability

Demonstrates professionalism, honesty and integrity

Demonstrates effective decision making and problem solving skills at middle manager level

Takes initiative and is able to offer solutions

Demonstrates a thirst for development

Demonstrates an ability to communicate effectively with & create trusting relationships with customers, suppliers, communities and each other

Experience

Experienced of working at HR Advisor or Consultant level

Previous experience of working in a customer focused environment

Previous experience of working with internal stakeholders from different business streams and across divisions

An understanding of the key enablers for excellent people management

Experience of assisting in the implementation of operational improvement and measurable outcomes

Ability to influence at middle manager level

Commercially aware

Experience of working cross functionally

Good IT skills: Excel, Word,

Full driving licence