Field Service Engineer

Field Service Engineer

Cambridge

GBP28k - GBP32k

Permanent

8am - 4:30pm with 30 minute lunch-break

1 in 4 Weekends and required to work 2 Bank Holidays Per year.

BENEFITS: 25 Days Holiday - Pension Scheme - Life Assurance

Purpose of Position:

The successful candidate will be able to perform installation, repair and maintenance tasks on equipment and infrastructure. Flexibility is required to ensure you are addressing exact customer needs and identifying potential opportunities for additional sales.

Key Responsibilities:

• To make sure that certain activities are carried out safely in accordance to all relevant country specific Health & Safety legislation.
• The candidate is personally responsible for contributing to a safe working environment by maintaining an orderly work area and proactively raising safety concerns.
• Take part in training events as appropriate to the role, this may require travel to locations outside of country.
• Perform service and installation assignments
• Troubleshooting of equipment at customers fuel/retail/commercial locations including dispensers & pumps, payment terminals, tank gauges, EV chargers and other applicable products.
• Plan, report and document all work activities
• Order and manage spare parts needed to perform their tasks in accordance with country process.
• Perform all daily work in an efficient and cost-effective way.

Background & Skill:

• Valid Driving License
• Previous experience in field technical service work.
• Experienced in electrical, mechanical and fault-finding techniques
• Previous experience with EV chargers, preferred but not essential
• Certificates for electrical installation work, preferred but not essential
• Customer relations skills.
• Excellent communication skills
• Computer literate
• Professional telephone manner
• Proactive and positive