First Line Support Engineer
- Recruiter
- Confidential
- Location
- Maidstone
- Salary
- Competitive
- Posted
- 29 Jul 2022
- Closes
- 26 Aug 2022
- Sectors
- IT, IT Support
- Contract Type
- Permanent
- Hours
- Full Time
This is a great opportunity to join a small support team as a First Line Support Engineer on a full time basis. You will be providing first line support to internal staff and act as a point of contact to help with business applications, systems and all IT related issues.
Responsibilities:
Log all incidents and requests
Chase incident/ request progress and provide regular updates
Assist with new user accounts and password resets
Ensure all users have the correct access to applicationsEssential:
GCSE or equivalent standard of English and Maths.
Experience in IT support
Experience with Microsoft Word, Excel and Outlook (including 365 versions)Working hours: Monday to Friday, 8am - 4pm or 9am - 5pm
Hybrid working will be available - two days in the office and three days at home
New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.
Responsibilities:
Log all incidents and requests
Chase incident/ request progress and provide regular updates
Assist with new user accounts and password resets
Ensure all users have the correct access to applicationsEssential:
GCSE or equivalent standard of English and Maths.
Experience in IT support
Experience with Microsoft Word, Excel and Outlook (including 365 versions)Working hours: Monday to Friday, 8am - 4pm or 9am - 5pm
Hybrid working will be available - two days in the office and three days at home
New Appointments Group, Expertly Matching Employers and Jobseekers since 1975. Committed to diversity, equality and opportunity for all.