Sales Assistant
- Recruiter
- Confidential
- Location
- West Malling
- Salary
- Competitive
- Posted
- 27 Jul 2022
- Closes
- 23 Aug 2022
- Sectors
- Business Opportunities
- Contract Type
- Permanent
- Hours
- Full Time
Keystone Property Finance is an established Buy-to-Let Lender with a strong brand identity and over 25 years experience in the UK mortgage market. Keystone Property Finance is looking for highly motivated individuals to join its Sales team. This role is an entry-level position, ideal for a school or University leaver looking for a new career.
This role will be reporting to the Sales Team Leader. The ideal candidate will support the back office functions of our Sales team to process complex BTL and commercial mortgage applications introduced by external business relationships with quality Brokers, Clubs and Networks. Learning from the ground up the sales process and the wider scope of the business.
Key Responsibilities
To provide back-office administration support to the team of field-based BDM s and the Sales Team Leader with processing all mortgage applications introduced by external introducers within the Company s published SLAs.
To ensure timely, accurate and appropriate responses to all telephone calls/enquiries/transactions or correspondence from all external introducers.
Proactively calling out to external introducers.
To maintain relationships with external introducers and maximize the business opportunities from these relationships.
Liaising with multiple internal departments on varying matters.
Duties will include extracting information and reporting from our in-house CRM system, updating and collating information across multiple departments, liaising with external information systems, and registering brokerages and individuals.
Learn from the ground up how a mortgage application travels through to completion, paying attention to issues that can arise and how to overcome them.
Reviewing mortgage applications, cross-referencing with Land Registry, Kamma and local planning portals.
Attend in-house training sessions with multiple departments and different 3rd party IT programs.
Key Relationships
Sales team
Brokers
Networks
Chief Executive officer
Managing Director
Sales and Marketing Director
Case Managers
IT Department
Experience and Skills
Intermediate IT skills, Excel and Word are a must have
Knowledge of CRM advantageous
Excellent communication skills
Being able to work as part of a team
A proactive approach to problem solving
Ability to work independently when required
Confident telephone manner
Able to prioritise workloads and meet deadlines
Benefits
Industry leading AXA backed Private Health Care with no excess.
Generous Pension contributions of 4%.
25 days holiday plus bank holidays.
Death in service.
Social events (should you wish to be sociable).
Dress down Fridays once a month.
Supported Training and a CPD track.
Free Parking.
Black Tie Christmas event and Summer Teambuilding events.
Yearly salary review.
Keystone s Values
Our Values help define who we are as Keystone Property Finance. They come from the beliefs we hold, the way we behave and how we want to work together for our customers.
Teamwork & Cooperation
Value our People
Continuous Improvement
Positive Contribution
Customer Focus
Our Values are unique to our brand, they give us purpose and focus. They are vital in helping us all do the right thing . If we are confident that we are true to our values, then we can be sure that we are doing the best for our customers.
Location: Kings Hill, Kent
Employment Type: Full-Time
Minimum Experience: Entry-level
You may have experience of the following: Sales Assistant, Sales Executive, Sales Consultant, Customer Service Assistant, Customer Service Advisor, Tenders Management, New Business Development Executive, Customer Service, Customer Service Assistant, Sales Advisor, Store Assistant, Retail, Business Development Executive, etc.
Ref: (Apply online only)
This role will be reporting to the Sales Team Leader. The ideal candidate will support the back office functions of our Sales team to process complex BTL and commercial mortgage applications introduced by external business relationships with quality Brokers, Clubs and Networks. Learning from the ground up the sales process and the wider scope of the business.
Key Responsibilities
To provide back-office administration support to the team of field-based BDM s and the Sales Team Leader with processing all mortgage applications introduced by external introducers within the Company s published SLAs.
To ensure timely, accurate and appropriate responses to all telephone calls/enquiries/transactions or correspondence from all external introducers.
Proactively calling out to external introducers.
To maintain relationships with external introducers and maximize the business opportunities from these relationships.
Liaising with multiple internal departments on varying matters.
Duties will include extracting information and reporting from our in-house CRM system, updating and collating information across multiple departments, liaising with external information systems, and registering brokerages and individuals.
Learn from the ground up how a mortgage application travels through to completion, paying attention to issues that can arise and how to overcome them.
Reviewing mortgage applications, cross-referencing with Land Registry, Kamma and local planning portals.
Attend in-house training sessions with multiple departments and different 3rd party IT programs.
Key Relationships
Sales team
Brokers
Networks
Chief Executive officer
Managing Director
Sales and Marketing Director
Case Managers
IT Department
Experience and Skills
Intermediate IT skills, Excel and Word are a must have
Knowledge of CRM advantageous
Excellent communication skills
Being able to work as part of a team
A proactive approach to problem solving
Ability to work independently when required
Confident telephone manner
Able to prioritise workloads and meet deadlines
Benefits
Industry leading AXA backed Private Health Care with no excess.
Generous Pension contributions of 4%.
25 days holiday plus bank holidays.
Death in service.
Social events (should you wish to be sociable).
Dress down Fridays once a month.
Supported Training and a CPD track.
Free Parking.
Black Tie Christmas event and Summer Teambuilding events.
Yearly salary review.
Keystone s Values
Our Values help define who we are as Keystone Property Finance. They come from the beliefs we hold, the way we behave and how we want to work together for our customers.
Teamwork & Cooperation
Value our People
Continuous Improvement
Positive Contribution
Customer Focus
Our Values are unique to our brand, they give us purpose and focus. They are vital in helping us all do the right thing . If we are confident that we are true to our values, then we can be sure that we are doing the best for our customers.
Location: Kings Hill, Kent
Employment Type: Full-Time
Minimum Experience: Entry-level
You may have experience of the following: Sales Assistant, Sales Executive, Sales Consultant, Customer Service Assistant, Customer Service Advisor, Tenders Management, New Business Development Executive, Customer Service, Customer Service Assistant, Sales Advisor, Store Assistant, Retail, Business Development Executive, etc.
Ref: (Apply online only)