Pensions Assistant / HR Officer
- Recruiter
- Confidential
- Location
- United Kingdom
- Salary
- Competitive
- Posted
- 22 Jul 2022
- Closes
- 19 Aug 2022
- Sectors
- Banking & Financial Services
- Contract Type
- Contract
- Hours
- Full Time
PURPOSE OF THE JOB
To provide a high-quality customer focussed transactional HR service, dealing with a wide range of complex queries and providing support to managers relating to the recruitment and payment of all staff in accordance with statutory legislation, local guidelines and best practice.
Our Clients have two pensions-related projects running that require data matching/data cleansing of pensions records. Accuracy and attention to detail are essential, with a knowledge and experience of pensions calculations of Local Government pensions as the correction of the records will require manual calculations (full details of relevant schemes will be provided).
Full training in the systems used will be given, and the matching will require familiarity and confidence with Excel.
PRINCIPAL ACCOUNTABILITIES
1. To be a first point of contact for internal and external customers, providing excellent customer service on a range of HR transactional activity, holding knowledge of at least one or more of the following specialisms - recruitment, payroll, pensions, employee lifecycle.
2. To be accountable for providing more complex advice and information to managers and members of staff relating to the recruitment and payment of staff.
3. To accurately administer all transactional activity relating to the recruitment and payment of staff, including the production of contracts of employment and maintaining employee data on HR/Payroll systems to internal and statutory deadlines.
4. Promptly investigate and resolve pay issues and recruitment issues of a complex or sensitive nature, often requiring significant investigation and initiative to assess and resolve problems to customers satisfaction.
5. Contribute to the continuing development of HR efficiency by keeping up to date with changes in policy and reviewing HR transactional procedures in relation to the recruitment and payment of staff
6. To analyse and interpret data, information, and relevant statistics on HR transactional activity.
7. To participate in team meetings and project groups and provide quality assurance to enable the Council to comply with both internal and statutory auditing practices.
8. Provide training and support by telephone and in person to both individuals and groups of staff, including new members of the HR Operations Teams, external managers, and other HR teams on HR transactional processes and the use of the relevant software packages to complete the processes.
9. Establish and develop effective working relationships with internal and external stakeholders by visiting establishments and organising and representing the Council at events attended by councillors, council officers and members of the public.
10. Pensions knowledge essential, accounts desirable, Payroll knowledge with ideally Trent/Iconnect software knowledge desirable. Spreadsheet experience with strong Admin skills.
If this role is of interest then please apply immediately
To provide a high-quality customer focussed transactional HR service, dealing with a wide range of complex queries and providing support to managers relating to the recruitment and payment of all staff in accordance with statutory legislation, local guidelines and best practice.
Our Clients have two pensions-related projects running that require data matching/data cleansing of pensions records. Accuracy and attention to detail are essential, with a knowledge and experience of pensions calculations of Local Government pensions as the correction of the records will require manual calculations (full details of relevant schemes will be provided).
Full training in the systems used will be given, and the matching will require familiarity and confidence with Excel.
PRINCIPAL ACCOUNTABILITIES
1. To be a first point of contact for internal and external customers, providing excellent customer service on a range of HR transactional activity, holding knowledge of at least one or more of the following specialisms - recruitment, payroll, pensions, employee lifecycle.
2. To be accountable for providing more complex advice and information to managers and members of staff relating to the recruitment and payment of staff.
3. To accurately administer all transactional activity relating to the recruitment and payment of staff, including the production of contracts of employment and maintaining employee data on HR/Payroll systems to internal and statutory deadlines.
4. Promptly investigate and resolve pay issues and recruitment issues of a complex or sensitive nature, often requiring significant investigation and initiative to assess and resolve problems to customers satisfaction.
5. Contribute to the continuing development of HR efficiency by keeping up to date with changes in policy and reviewing HR transactional procedures in relation to the recruitment and payment of staff
6. To analyse and interpret data, information, and relevant statistics on HR transactional activity.
7. To participate in team meetings and project groups and provide quality assurance to enable the Council to comply with both internal and statutory auditing practices.
8. Provide training and support by telephone and in person to both individuals and groups of staff, including new members of the HR Operations Teams, external managers, and other HR teams on HR transactional processes and the use of the relevant software packages to complete the processes.
9. Establish and develop effective working relationships with internal and external stakeholders by visiting establishments and organising and representing the Council at events attended by councillors, council officers and members of the public.
10. Pensions knowledge essential, accounts desirable, Payroll knowledge with ideally Trent/Iconnect software knowledge desirable. Spreadsheet experience with strong Admin skills.
If this role is of interest then please apply immediately