Admin Supprt Clerk

Recruiter
Confidential
Location
Aylesbury
Salary
Competitive
Posted
29 Jul 2022
Closes
25 Aug 2022
Contract Type
Temporary
Hours
Full Time
Overview
Pertemps Recruitment on behalf of Buckinghamshire Council has an exciting opportunity for a Support Clerk to join the Education Team in their Aylesbury office (HP20 area). Working alongside the Team you will play an important role in providing administrative support to deliver the school admission, testing and transport processes

About the role
As an Admin Support Clerk you will have a number of responsibilities including, but not limited to the following:
Provide the administrative support necessary to deliver the school admission, testing and transport processes, at all times having regard to admission rules, the Admissions Code, other relevant legislation and published local policies & procedures.
Be aware of, and as necessary, interpret the Council's School Transport Policy.
Accurately add, maintain, update and interpret confidential pupil records on the Council's computerised admissions and transport database (Capita's ONE) ensuring compliance with all subject access and GDPR requirements.
Organise, record, distribute and process received documents (email and contact us forms), school place and transport applications, general parental and school correspondence etc correctly using the appropriate process/system.
Manage records storage and retrieval of files in accordance with appropriate Records Management Policies (This includes pupil data as appropriate on Appeals Pro, DASH, Livelink and other Council systems as required).
Administrative tasks such as photocopying, faxing, shredding, enveloping, franking etc are completed to required standards and productivity. Liaising with internal/external partners or service teams to print and collate documentation for use in decision making processes (reviews and appeals) and ensure it is securely delivered correctly.
Collate, verify and prepare data for analysis. Process, check and interpret data following standard procedures. Identify and action any potential errors in data or outputs.
Schedule / arrange meetings and events as required. Co-ordinating presence of headteachers, clerks and officers and where appropriate booking rooms. Taking minutes and chasing actions as required.
To be involved in processes around school transport eligibility including the recording of parental transport applications.
To co-ordinate the appeals process for the team ensuring cases are ready on time and the availability of admission authority representatives
Respond to enquiries and complaints mainly by email but also via webchat and on the telephone
This is a temporary position until 30th September 2022, though there is potential for this to be extended further. The pay rate is GBP11.81 per hour, and you will be working full time, 37 per week.

The Aylesbury office is conveniently situated in the town centre (HP20 area) with great transport links including a local train station and excellent road connections to the M25, M1, M4 and M40

About you
We are looking for someone with a proven administrative background with a good understanding of Office products, databases etc but who can also communicate effectively with people

The work of the team is varied and fast-paced so we are looking for an experienced and highly organised individual who can manage competing priorities and work independently and as part of a team. You will need to be empathetic with our service users and able to use your initiative when dealing with queries.

You will be motivated to make a positive difference for our members and want to deliver total satisfaction.

Comprehensive knowledge of relevant processes, systems, policies and procedures will be essential, as will good knowledge of other areas of the authority relevant to the service.

Bringing excellent ICT skills, you will have experience of standard packages, including MS Office, Excel, and may include use of bespoke databases etc.

Due to the frequent liaison activities, excellent written and verbal communication skills are essential.

You will need to be highly accurate with attention to detail. You must be able to prioritise and work to deadlines.

You take responsibility for your work and are trusted to perform your job to the best of your ability.

About us and our Client
As a flexible employee of Pertemps Recruitment Partnership Ltd, you will be joining a Company that holds the distinction of being one of the largest and most successful independent recruitment agencies in the country. Our pioneering spirit and ability to tap into the uniqueness of each individual's talents has enabled us to open doors for our employees, our clients and our applicants too. Our philosophies and rewards are built very much on mutual trust and respect within the style of a partnership in which we hope you will feel both fulfilled and valued as a person

Buckinghamshire Council are a leading Authority with offices in Aylesbury, Amersham and High Wycombe, whose values represent exactly what they are - Proud, Ambitious, Collaborative and Trustworthy. By joining Buckinghamshire Council, you can expect:
a fair and inclusive culture
the chance to really make a difference to your local community and those around you
health and well-being initiatives including Mental Health First Aiders and mindfulness workshops
ongoing support, and the opportunity to develop and progress in your career
opportunities to take part in fun activities such as fundraising and social events
Other information
We are looking for someone to start as soon as possible.

Apply now or call, text or email the team for further information:

(phone number removed)

We reserve the right to close the vacancy once we have received sufficient applications, so please be advised to submit your application as early as possible