Account Manager - Frozen Fruit

We are looking for a Account Manager, ideally with from the Fresh Produce Industry ( even better .soft fruit/ frozen industry) to join a well known player in the Fresh Produce Industry worldwide!
KEY PERFORMANCE AREAS
• Development of our business with our principal customers to retain share and provide growth through innovation and facilitating direct with grower model
• Driving significant growth within all channels (Main estate/online/)
• Coordinate sale of Frozen berries to customers to optimise grower returns and develop the company shares within those customers
• Provide the basis of a trading relationship that establishes BG as the pre-eminent UK supplier to those customers and rebuilds our relevance within the imports programme
• Provide marketing (sales) advice to growers suppling your customers
• Manage and develop the key customer trading relationships to secure a greater share and breadth of business within the customer base
• Through account management skills deliver the best return per kilo possible from your customer segment minimising wastage and managing variances to plan in the most efficient way (price recovery and minimised waste)
• Build customer relationships and develop demand led plan for our client s frozen activities including working with Insights to identify areas for growth of both volume and returns for the group
• Work collaboratively with Principle Frozen grower contacts (Place/Snell/Williamson) to develop overall frozen plans and customer execution and ensure continuity of fruit supply and support of commercial programs
• Management of in season fresh to frozen sales for excess UK crop and optimise returns for grower base working alongside CM s responsible for each berry.
DAILY ACCOUNTABILITIES
Call customers to receive verbal sales update/ negotiate increased and occasionally reduced demand to meet supply changes
Work with supply chain to allocate growers fruit as efficiently as possible and to deplete in line with programs
Manage distribution of fruit through SOPS to meet haulage deadlines
Verify that customers prices meet expected values and input into the SOPS
Guide business on one week, 6-week, annual outlook demand and grower/variety requirements
Out of hour s service in line with business needs
Exploring new business opportunities with the customers
Ensure internal reporting systems are updated daily with variations to demand and availability
KEY STRATEGIC RESPONSBIBILITIES
Develop long term (Seasonal and Annual) plans with customers to drive the sales of the company s Frozen and customers KPI s
Grower meetings with principle Frozen growers
Internal communication of market price movements and intelligence
Market customer visits as required
Development of new customers and business within existing customers
Participate in execution of sales function departmental strategy
Support and develop new ways of working
In conjunction with Insights team help define the future growth opportunities form customers to help build their performance and reliance and relationship with the Frozen team
Other ad-hoc duties as required
Person Specification
Evidence of extensive experience working in a comparable role, preferably within the soft fruit/ frozen industry
Strong appreciation of our business needs and resourcefulness in coming up with solutions to their challenges
Ability to relate to key client personnel in a professional and credible fashion
Well-developed personal and written communication skills, including the ability to communicate with a wide range of employees
Good interpersonal skills and well-developed leadership and management skills
Creativity
Ability to delegate effectively and to follow-up as appropriate
Ability to work as part of a team with colleagues across professional, operational and cultural boundaries
Proactive approach and prompt responses to all service requests
Ability to identify needs and issues and recommend suitable and pragmatic courses of action and solutions, adopting a risk aware approach
Good time management and organisational skills with the ability to handle a number of tasks at once and meeting deadlines as required
Very good organisational skills
Good IT skills
Reports to : Chanel Manager
This could be your incredible chance to start a long career within the Industry Send over a CV to / or call Frank or Georgina to discuss this opportunity