3rd Line IT Support Engineer

Recruiter
Confidential
Location
Colchester
Salary
45000.00 - 50000.00 GBP Annual
Posted
22 Jul 2022
Closes
19 Aug 2022
Sectors
IT, IT Support
Contract Type
Permanent
Hours
Full Time
Position: Senior 3rd Line IT Support Engineer
Location: Colchester
Salary: GBP45,000 - GBP50,000 + Paid for Certifications

INTERVIEWING NOW - DO NOT MISS OUT

My client are looking for a 3rd Line Engineer to join their busy IT helpdesk.

You should have good customer service skills, be able to answer the phone in an excellent manner, have strong troubleshooting skills for Windows desktop operating systems as well as Office 365.

My client look after over 100 clients across the Southeast and you will be working within a team of 12 engineers in the IT Helpdesk.

You will need to be outgoing, willing to assist as much as possible, and be a team player.

Previous experience working in an IT Helpdesk is desired.

Benefits include:
28 Days holiday
Improved Pension Scheme
Fully funded Certifications for employees
Internal Promotions
Flexible working
Fun, vibrant yet relaxed environment
Clear progression
Excellent pension

Key Skills:
3rd line technical skills in Microsoft Windows Server technologies
3rd line technical skills in scoping & implementing Intel based server hardware
3rd line technical skills in LANs, WANs, Firewalls, VPNs, Cisco preferred.
Virtualisation (both Hyper-V & VMWare), Storage, Disaster Recovery, Scoping hardware requirements
Windows Server, Exchange Server, Remote Desktop Services, Microsoft Office, Office 365 Migrations
3rd line technical skills in storage systems, NetApp preferable.
3rd Line technical skills in Citrix XenApp
3rd line technical skills in Microsoft Azure IAAS and PAAS environments
Proven history of successful Project planning & implementation

If you are looking for the next step in your IT career and want to work in a fast-moving environment using the latest technologies, then this could be the position for you.

If you are interested in any of the opportunities outline above and believe that you would make a great fit, then please get in touch as soon as possible by sending an up-to-date version of your CV in response to this ad