Lounge Host-Luton Airport

Recruiter
Confidential
Location
Luton
Salary
Competitive
Posted
22 Jul 2022
Closes
19 Aug 2022
Contract Type
Temporary
Hours
Full Time
HRGO Recruitment are recruiting for Lounge Host positions working at Luton Airport: - GBP9.65 per hour

FULL TIME ONLY - Shift work including weekends - Working in a busy environment

Must be 18 or over

Lounge Host

If you have passion and great hospitality skills and enjoy meeting new faces every day, then this is the role for you. It's an exciting opportunity to join a high-flying team of hospitality professionals and to continually improve the Aspire Lounge offering to meet our goal of being the Best Airport Lounge provider globally.

In ever crowded airports around the world, Aspire Lounges are a haven for guests looking for a comfortable seat, somewhere quiet, wholesome food and drinks, great WiFi and above all a fantastic experience before their flight, no matter the reason for the journey.

Each member of the team is here to exceed the expectations of our guests, and we are passionate about ensuring that every guest leaves our lounges feeling relaxed, refreshed and comforted.

Job responsibilities:

All hosts will be multi skilled and will operate in any of the areas mentioned:

Reception:

Being remembered by our guests for the right reasons by offering a warm and friendly welcome, efficient check in process and setting the scene for their re-energising experience.
Answer any questions efficiently and directing them to the most applicable area of the lounge for their needs.
Managing capacity at peak times to maximise the throughput of guests.
Bid farewell to guests on their departure to optimise the chance of return custom.Bar:

Prepare and serve a range of alcoholic and non-alcoholic drinks and guide guests to the self-service food and drink options available.
Ensure the bar area is presented in a professional and clean manner.
Replenish stocks when needed.Self Service area:

Replenish stock levels, working with the kitchen team to ensure all food is continually available and well presented.
Ensure the self-service area is presented in a professional and clean manner.General Host:

Responsible for clearing and cleaning of tables when guests vacate.
Maintain high levels of organisation and cleanliness within the lounge at all times.
Be available to respond to guest questions or comments using high levels of customer service.Back of house:

Assist with stock delivery and rotation.
Waste away services following recycling procedures.
Loading and unloading of the dishwasher.
Restocking of cleaned crockery.
Maintaining high levels of hygiene in all areas

DBS check will be carried out

5 year references required

Please click on the link to apply

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