Multilingual IT Service Desk Support - Spanish or Portuguese speaking

Recruiter
Confidential
Location
Nottingham
Salary
Bonus up to GBP4500 p.a. + benefits
Posted
15 Jul 2022
Closes
12 Aug 2022
Sectors
IT, IT Support
Contract Type
Permanent
Hours
Full Time
FRENCH SELECTION UK
Multilingual IT Service Desk Support (Spanish or Portuguese speaking)
Salary: Basic up to GBP28,000 pa depending on experiences + Bonus GBP4500 depending on KPI s
Location: Nottingham, Nottinghamshire - office based
At commutable distance from Derby, Leicester, Loughborough, Burton upon Trent, Grantham, Newark on Trent, Grantham, Burton upon Trent, Mansfield, M1, Nottinghamshire, Derbyshire, Leicestershire
Ref: 342SPP
Candidate must be able to commute to Nottingham central
Shift patterns: Mon - Fri 7:00 - 23:00 depending on projects
VIEW JOB DESCRIPTION > APPLY NOW: Please visit the French Selection UK website, vacancies section, search job reference: 342SPP
Applications submitted on our website will come to us in the correct format, which means they will be processed faster & more efficiently by our team of consultants.
The Company:
Our client is a well-established IT Service Support provider based in Nottingham.
Main Duties:
To provide IT systems and processes support
The Role:
- Provide 1st and 2nd line technical support and problem fixing for end users on all systems (Including remote)
- Support hardware maintenance and troubleshooting (Desktops, printers and servers)
- Software installation and maintenance
- Provide network support, phone system support
- Installation and administration of users
- Database housekeeping, record keeping and documentation
- Guaranty that reported problems are dealt with professionally and in a timely manner
- Priorities tasks to achieve SLA s
The Candidate:
- Fluent in Portuguese and/or Spanish (written and spoken)
- Fluent in English (written and spoken)
- IT studies or previous experiences in IT support, 1st line desk support or Customer Services is essential
- IT related problem solving skills is a must
- Excellent and professional communication skills
- Desirable but not essential: Working knowledge of Office365, Exchange 2013, Windows 10, Windows 8
- Able to commute to Nottingham central, the role is office based
- Candidate has to be eligible to work in the UK
Salary: Basic up to GBP28,000 pa depending on experiences + Bonus GBP4500 depending on KPI s
French Selection, leading UK-based consultancy specialising in the recruitment of bilingual and multilingual professionals for international business (industries and services). We are the leading recruitment consultancy for German, French, Italian and Spanish speaking positions. Also recruiting for positions with other languages such as Dutch, Polish, Portuguese, Scandinavian languages, Mandarin, Japanese and Arabic