IT Field Engineer
- Recruiter
- Confidential
- Location
- Chester
- Salary
- 21000.00 - 27000.00 GBP Annual
- Posted
- 05 Jul 2022
- Closes
- 02 Aug 2022
- Sectors
- Engineering
- Contract Type
- Permanent
- Hours
- Full Time
IT Field Engineer - GBP21k-GBP26k - Chester - Performance related bonus - Pension
Overview:
An excellent opportunity has arisen for a IT Field Engineer to join a Managed Service Provider based in Chester. The company have recently received Major investment and are looking for a double digit growth over the next 2 years.
Role & Responsibilities:
• Installing and configuring computer hardware operating systems and applications
• Troubleshooting system and network problems including diagnosing and solving hardware/software faults and talking staff through a series of actions to resolve technical issues both onsite and remotely
• Testing and evaluating new technology and supporting the rollout of new applications
• Providing support, including procedural documentation and relevant repairs onsite and remotely
• Setting up new users' accounts and profiles and dealing with password issues
• Escalating serious technical issues as and when appropriate following process
• Replacing parts and ordering consumables as required
Essential Skills:
• Great problem solving skills and logical thinking
• The ability to prioritise and manage a busy workload with many open cases
• The ability to work well under pressure and to strict deadlines with attention to detail
• A genuine interest in technology and business with the ability to self-motivate
• Excellent written, verbal & listening communication skills
• Ability to build rapport effectively with colleagues
Essential Experience
• At least one year's experience in supporting Windows/ Active Directory, GPO, WSUS, Microsoft 365
Desirable Experience
• Familiarity with Jira (or a service desk ticketing system)
• Understanding ITIL principles
• Formal qualifications a bonus.
Package:
•GBP21k-26k basic salary
• Workplace pension scheme
• Excellent benefits package
IT Field Engineer - GBP21k-GBP26k - Chester - Performance related bonus - Pension
Overview:
An excellent opportunity has arisen for a IT Field Engineer to join a Managed Service Provider based in Chester. The company have recently received Major investment and are looking for a double digit growth over the next 2 years.
Role & Responsibilities:
• Installing and configuring computer hardware operating systems and applications
• Troubleshooting system and network problems including diagnosing and solving hardware/software faults and talking staff through a series of actions to resolve technical issues both onsite and remotely
• Testing and evaluating new technology and supporting the rollout of new applications
• Providing support, including procedural documentation and relevant repairs onsite and remotely
• Setting up new users' accounts and profiles and dealing with password issues
• Escalating serious technical issues as and when appropriate following process
• Replacing parts and ordering consumables as required
Essential Skills:
• Great problem solving skills and logical thinking
• The ability to prioritise and manage a busy workload with many open cases
• The ability to work well under pressure and to strict deadlines with attention to detail
• A genuine interest in technology and business with the ability to self-motivate
• Excellent written, verbal & listening communication skills
• Ability to build rapport effectively with colleagues
Essential Experience
• At least one year's experience in supporting Windows/ Active Directory, GPO, WSUS, Microsoft 365
Desirable Experience
• Familiarity with Jira (or a service desk ticketing system)
• Understanding ITIL principles
• Formal qualifications a bonus.
Package:
•GBP21k-26k basic salary
• Workplace pension scheme
• Excellent benefits package
IT Field Engineer - GBP21k-GBP26k - Chester - Performance related bonus - Pension