Data Administrator - 6 Month Contract
- Recruiter
- Confidential
- Location
- Cheddar
- Salary
- Competitive
- Posted
- 04 Jul 2022
- Closes
- 05 Jul 2022
- Sectors
- Admin, Secretarial & PA
- Contract Type
- Contract
- Hours
- Full Time
Love data? Have you got a numerical degree or experience in a numerical role? Available immediately? Then get in touch, this is a fantastic company to work for that can lead to many new opportunities!
JOB TITLE: Data Administrator (6 month contract)
LOCATION: Cheddar, Somerset.
SALARY: Competitive salary
HOURS: Monday - Friday, 8:00am till 4:00pm.
This is initially being offered as a 6 month contract, but has the potential to exceed this and continue for longer.
BENEFITS: Competitive basic salary, 20 days holiday plus your birthday off, a fantastic health care scheme and pension scheme, friendly and supportive company culture. Although many of the team are based throughout the UK and Europe, they regularly get together to review performance, share best practice and socialise! As well as working in a challenging and fast-moving environment, they believe it's important to have lots of fun and no day is ever the same! If you succeed well in a busy, varied, fun environment, then this is a fantastic opportunity to join a company who really value their staff.
THE ROLE: This award winning and successful FMCG company is seeking a driven and reliable Helpdesk Coordinator to join their down to earth and friendly team. The successful applicant will need to be passionate about delivering a high levels of customer service, whilst having an analytical mind to make fast and accurate decisions with imperfect data, you will also need strong IT skills; especially Excel as you will be required to use formulas to merge data and produce reports.
MAIN DUTIES AND RESPONSIBILITIES:
Receive, answer and resolve customer enquiries in a courteous & timely manner, proving one point of contact and managing the end to end process to achieve service level KPI's
Create and send orders to 3rd party providers, daily, on time and without error
Maintain and share short and medium term forecasts with internal departments and 3rd party providers as required
Develop and use forecast models to maximise customer satisfaction, minimum waste, and maximise sales and profitability
Prove insight and recommendations for continuous improvement to improve bespoke profiles to meet consumer demand
Manage the administration of product and customer changes with the company's systems
Manage Reports - including credits, customer service and performanceSKILLS / KNOWLEDGE / EXPERIENCE REQUIRED:
This role would really suit a graduate or similar who has a love for numbers, so a Maths related degree or A Level Maths with strong Excel skills is desirable. You will be a clear communicator and ideally have experience in a contact centre environment, customer facing or operations role where great customer care has been paramount. You will be comfortable using databases, either through studies or in a workplace and preferably be able to use Excel to merge data to produce reports. You will be a team player and highly motivated.
NEXT STEPS:
For further information please apply online, call the office on (phone number removed) or email your CV to (url removed).
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website
JOB TITLE: Data Administrator (6 month contract)
LOCATION: Cheddar, Somerset.
SALARY: Competitive salary
HOURS: Monday - Friday, 8:00am till 4:00pm.
This is initially being offered as a 6 month contract, but has the potential to exceed this and continue for longer.
BENEFITS: Competitive basic salary, 20 days holiday plus your birthday off, a fantastic health care scheme and pension scheme, friendly and supportive company culture. Although many of the team are based throughout the UK and Europe, they regularly get together to review performance, share best practice and socialise! As well as working in a challenging and fast-moving environment, they believe it's important to have lots of fun and no day is ever the same! If you succeed well in a busy, varied, fun environment, then this is a fantastic opportunity to join a company who really value their staff.
THE ROLE: This award winning and successful FMCG company is seeking a driven and reliable Helpdesk Coordinator to join their down to earth and friendly team. The successful applicant will need to be passionate about delivering a high levels of customer service, whilst having an analytical mind to make fast and accurate decisions with imperfect data, you will also need strong IT skills; especially Excel as you will be required to use formulas to merge data and produce reports.
MAIN DUTIES AND RESPONSIBILITIES:
Receive, answer and resolve customer enquiries in a courteous & timely manner, proving one point of contact and managing the end to end process to achieve service level KPI's
Create and send orders to 3rd party providers, daily, on time and without error
Maintain and share short and medium term forecasts with internal departments and 3rd party providers as required
Develop and use forecast models to maximise customer satisfaction, minimum waste, and maximise sales and profitability
Prove insight and recommendations for continuous improvement to improve bespoke profiles to meet consumer demand
Manage the administration of product and customer changes with the company's systems
Manage Reports - including credits, customer service and performanceSKILLS / KNOWLEDGE / EXPERIENCE REQUIRED:
This role would really suit a graduate or similar who has a love for numbers, so a Maths related degree or A Level Maths with strong Excel skills is desirable. You will be a clear communicator and ideally have experience in a contact centre environment, customer facing or operations role where great customer care has been paramount. You will be comfortable using databases, either through studies or in a workplace and preferably be able to use Excel to merge data to produce reports. You will be a team player and highly motivated.
NEXT STEPS:
For further information please apply online, call the office on (phone number removed) or email your CV to (url removed).
Office Angels acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Office Angels UK is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Office Angels. Our Candidate Privacy Information Statement explaining how we will use your information is available on our website