Support Worker / Assistant Domestic Abuse Practitioner

Support Worker / Assistant Domestic Abuse Practitioner

Salary: £19,090 per annum (pro rata)

Location Stoke-on-Trent, Staffordshire

Part Time – 15 hours per week (weekends)

Permanent

The role

As an Assistant Domestic Abuse Practitioner at our client’s Stoke-on-Trent refuge, you’ll be the first point of contact for customers, external enquiries, referrals and admissions. You’ll work with the team in refuge to support customers and their children, making sure they remain safe and well.

Job requirements

· Make sure customers feel welcome when they arrive at refuge and are aware of the support they can access.

· Manage referrals, carry out any necessary risk assessments and assign accommodation based on customer needs.

· Visit customers to complete safe and well checks.

· Make sure the safe accommodation service is secure and all health and safety standards are met.

· Answer the on-call out-of-hours phone line and respond to any issues or emergencies to help customers.

What our client is looking for

· Someone who is happy to work alone and comfortable during complex situations.

· Someone with a genuine understanding of relationship abuse and the impact it has on victims.

· Someone with great communication skills, who can build a rapport with customers.

· A flexible and adaptable approach to meet the needs of the customer and service.

· Great time management and the ability to prioritise high risk cases.

· Full UK driving licence and use of your own vehicle for work.

· An enhanced DBS check.

Be a catalyst for change and help our client impact the way their region addresses abusive relationships. Apply now!

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