Field Service Engineer

Our client is a market leader and global brand who specialise in providing cargo handling solutions and services to ports, terminals, distribution centres and heavy industry. They are currently experiencing a huge phase of growth and are now looking for a Field Service Engineer to be based in or around the Lincoln area to cover the region. The role will involve travel and we are looking for an engineer who is flexible getting to clients sites. A company van will be provided and when the role involves nights away this will be covered by the company. As Field Service Engineer you will deliver a consistently high quality and a best in class service which is driven by an understanding of customers needs and expectations.

Field Service Engineer - Responsibilities

- Undertakes servicing of company and 3rd party equipment at customer sites

- Complete all service, repair, warranty and inspection jobs allocated daily, to a high-quality standard

- Build strong rapport and relationships with customers, through professional behaviour and customer focused mindset

- Respond to routine enquiries from customers about the technical aspects of the organization s products and services

- Troubleshoot, investigate, and resolve standard technical problems that arise, ensure ongoing customer satisfaction

- Develop skills and knowledge of the organisation s products and service

- Comply with all Legal and company standards, such as code of conduct and H&S practices

Field Service Engineer - Key Skills

- Multi Skilled Engineer or technician ideally with some multi-site experience

- Proven background with Electrical, Hydraulic Systems, Pneumatic and experience in dealing with PLC.

- Experience of heavy or agriculural plant equipment, fault finding and servicing experience.

- Customer focus approach, able to be flexible, bring strong problem-solving skills and have exceptional time management and organisational skills.

- Mechanical/Electrical Engineering qualifications preferred although not essential.

In return for your hard work and technical knowledge our client offers some great benefits including 25 days holiday, generous overtime package and pension scheme plus the chance to work with a leading brand that provide exceptional training and where you can add genuine value with your varied skillset. You'll also get the chance to work with some exciting equipment and large forklift equipment with time served.

Apply now to be considered for this exciting Field Service Engineer role.