Service Manager

Established in 2003, we're proud to be one of the UK's leading independent providers of essential business technology.

Focus Group are supporting our subsidiary company - SWcomms recruit and grow.

The team at SWcomms are industry experts based in Exeter, who's role is to increase revenue within the technology sector, manage existing accounts to retain revenue and provide a first-class service to all customers.

We are looking for a Service Manager

This role is to support a selection of clients with all customer issues.

To be successful in this role you will have good account management skills and an understanding of telecommunications and / or IT.

You will be responsible for running new projects for clients, handling service escalations, and carrying out regular service reviews.

You will also take responsibility for delivering data when required about each account you manage, not only to the client but also to the management team.

If you want to drill down and find out more about his role, please look at the job description on our website or contact us directly.

At SWcomms you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of our business.

Please visit our website to view a full job description, find out more about us or apply today!