Training Officer

Recruiter
Confidential
Location
Lancashire
Salary
Competitive
Posted
03 Jul 2022
Closes
31 Jul 2022
Sectors
Training
Contract Type
Contract
Hours
Full Time
Training Officer (Maternity Cover)

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Training Officer - Maternity Cover

Clayton Le Moors

Competitive salary and benefits.

About us

Studio is one of the largest online value retailers in the UK. We offer a personal shopping service to 1.8 million customers each year online via our fantastic websites and our catalogue. We are based in Clayton-le-Moors, Accrington with great motorway links across the North West of England.

About the Opportunity

At Studio Retail Limited we are constantly evolving & transforming, and we now an exciting opportunity for a Training Officer to join our Financial Services Team based at our Clayton Operation.

Reporting to our Training Manager you will design, deliver and maintain up to date, compliant and effective training solutions that meet the priority needs of the FS & CS departments as set by the overall training plan, ensuring that learning meets the agreed success criteria and positive learner experience.

We are looking for someone who can

Execute the delivery of training priorities and plans for Financial & Customer Services

Reviewing and designing effective and compliant training materials and collateral

Delivering effective training solutions and learner experience to meet standards and expectations

Managing and monitoring the performance of trainees whilst in training

Contributing to and supporting key projects and changes from a training perspective

You ll need the following:

Good working knowledge of financial & customer services regulatory, compliance and governance standards and expectations (e.g. TCF, FCA, Data Protection)

Proven track record of successful training delivery that meet the needs of the business

Ability to deliver in a fast-paced environment

Ability to deliver when faced with conflicting and changing priorities

Is delivery and customer focussed

Ability to manage conflict and knows when to escalate

Self-motivated with the ability to work individually and as part of a wider team

Attention to detail

Excellent communication skills, both verbal and written

IT literate

Why Studio?

Studio is a growing business with a commercially focused and dynamic Financial Services Training Team who is continually evolving and transforming. Our colleagues love working here because of the great people and opportunities to develop. We have a fast-paced environment and our offices have a friendly and informal feel to them, no suits required to do a great job here!

We offer a great benefits package including free parking and would love to hear from you if you think you would love to work here

Agencies need not apply

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