Recruitment Account Coordinator OTE GBP27.5k

Working in the Bristol centre of excellence, the Account Coordinator will work closely with the CoRE RPO team to ensure the smooth running of the account.

• Liaising with managers regarding new vacancies and requirements
• Engaging with the CoRE recruitment team about those vacancies
• Preparing CVs for presentation to the client and ensuring quality levels are sufficient for client inspection.
• Booking interviews with client/candidates as required
• Processing offers from hiring managers and relaying relevant information to the CoRE recruitment teams and candidates
• Engaging with the hiring managers to confirm offer acceptance or negotiate as required
• Liaising with the Talent Solutions Ops Manager and CoRE recruitment team to ensure delivery to the client
• Responding to hiring managers and HR with queries regarding candidates
• Supporting the Ops Manager in reporting requirements
• Any other duties commensurate with the post as directed by the appropriate team leader or Manager.

• Maintain offer tracker (format TBC) and use this to help with Purchase Orders, invoices, etc.

• Keeping the excel database/or Workday updated with all new roles released, CV's submitted, interviews arranged and offers made
• Use the in-house CMS/ATS systems to coordinate vacancies and ensure this is updated in real time
• Maintain and update Client KPI & SLA spreadsheets.
• Gathering information for monthly, quarterly and annual reviews
• Compiling ad hoc reports for Talent Solutions and Wipro stakeholders around SLA performance as requested

• A-Levels or degree level qualification or suitable office experience

• Experience in a customer focused role dealing with internal and external stakeholders, with demonstrable potential to progress further into the business
• Experience of working in a high volume, fast paced environment.

• Excellent computer skills such as Excel, Outlook and other MS Office application
• Good reasoning skills
• Excellent telephone skills
• Ability to project professionalism and personality over the phone and face to face.
• Networking skills.
• Basic negotiation skills.
• Some technical knowledge would be beneficial

• Organised and efficient - able to balance multiple priorities, plans and structures time to efficiently and effectively meet performance objectives
• Engaging and authentic - easily and effectively engages people, uses strong communication skills to build and maintain trusting relationships.
• Great connector - being able to see and create connections and possibilities for candidates, clients, and ourselves.
• Be accountable. Able to always deliver on commitments