Customer Service Sales Coordinator

Customer Service Sales Coordinator

GBP22,000 per annum + bonus + excellent benefits

Bradley Stoke, South Gloucestershire

Permanent

Would you love to work for an innovative and growing company? Do you love working in a high performing team? If the answer is YES, then apply today as this could be the role you have been looking for!

Working in partnership, my client is looking to recruit a Customer Service Sales Coordinator who is passionate about building long term business relationships with their customers. This is a busy and fast paced role where you will be liaising with internal and external contacts, ensuring a hands-on approach to processing orders and tracking deliveries.

The role:

• First point of contract for all queries
• Receiving and processing customer orders
• Liaising with relevant departments to ensure deadlines are met
• Responding to incoming enquiries via email
• Meeting daily deadlines
• Liaising with customers via telephone, email, and order processing
• Raising complaint escalations to team leaders when required
• Running reports
• Meeting and achieving set KPI's

Person specification:

• Previous customer service / sales experience is essential
• Professional and polite telephone manner
• Pro-active and engaging approach
• Able to work on your own initiative
• Excellent communication and organisation skills
• Sound knowledge of Microsoft Office

Hours of work will be Monday to Friday (37.5 hours per week)

*Due to the location of the client, having your own transport would be beneficial*

The client offers a supporting and open plan working environment, where you will receive excellent training and support - there is also free on-site parking!

If you are looking for a work hard, play hard team ethos, then this company is the one for you!

CMD Recruitment endeavour to respond to all applicants via email or phone to inform you of the outcome of your application.