Centre Team Leader
* Coaching, mentoring and training of centre staff.* Promote a secure and safe test environment.* Supporting the management of the test centre and associated day-to day functionsCentre Team LeaderWe are seeking a Centre Team Leader.You will need experiences with team leadership, customer service and business planning support.Who will you be working for?Our client is a further education examinations provider. The work location is Croydon.What will you be doing?As Centre Team Leader you will support with providing a high level of administration and maintaining customer service standards within the Centre. You will support all associated day-to day functions. In addition, support the promotion of a secure and safe test environment, ensuring compliance with policies and procedures to maintain the security and integrity of the test. You will also:* Coaching, mentoring and training of centre staff.* Assist with centre checks (ID cans etc.).* Maintain administrative and marketing stock levels.* Ensure risks and incidences are recorded.* Support marketing planning, operational activities and special projects.* Provide duty management in the absence of the the Centre Manager.About you:This is a hands-on role where you will be supporting the Centre Manager and the test centre activity and productivity. This position would suit someone who has worked within a similar position before or who has experiences within a similar role (for example having worked as retail manager/team leader, call centre manager/team leader etc.). You will have:* Experience mentoring/coaching/leading a team.* Experience within a customer service and administrative role.* Have excellent communication skills and the ability to liaise effectively with a wide range of people.* Good attention to detail and exceptional time management.* Enjoy building relationships and networking.* Strong IT skills.* Good communication both written and spoken.What's in it for you?The Centre Team Leader is a permanent position paying a salary of up to GBP26,500pa (dependent on experience). The position also offers exceptional benefits (pro-rata), such as Private medical, Life Assurance, Season loan ticket, free access to courses and more...Are you keen to find out more? Please click on the link below to apply.