Property Manager

Looking for a new challenge? If you are proactive, self-motivated, and have experience in a customer service role or property management then why not consider joining the Haslams Property Management team?

This is a fantastic opportunity to be part of our experienced team within a leading Letting and Estate Agency, based at our landmark Reading office. Our vision is to be the best estate agency services business and to achieve this we aim to provide the very best customer service at all times. You will help us achieve this through great customer service and problem solving skills.

Key Responsibilities:

• Be an asset manager for your Landlord clients by looking after their properties
• Build and maintain effective relationships with Landlords and Tenants
• Ensure that all parties are communicated with effectively
• Manage the tenancy journey from inventory to check out, including accurate record keeping for utility changeovers
• To keep and maintain accurate records within our chosen software
• Control movement of keys and sign in/out keys to contractors along with tenant keys
• To manage the entire maintenance workflow from notification of a problem through to the invoice being paid and any guarantees being accurately recorded
• To conduct regular property visits and report to the landlord on the condition of the property
• To ensure that check outs are processes in a timely manner to ensure deposits can be returned as quickly as possible
• Following and working by industry legislation and best practice

Working pattern

• Five days during the week along with one in four Saturdays on a rota basis
• Monday to Thursday 8:30am to 5:30pm
• 5pm early finish on a Friday
• One in four Saturdays 9am to 4pm

Qualification/Requirements:

• Experience in Customer Service roles and/or the Property industry
• ARLA Propertymark member or equivalent desirable, although we will support you to complete your qualifications
• Driving licence preferred but not essential

Our customers, employees and community are all incredibly important to us, and we aim to provide a great working environment that enables people to thrive and be recognised and rewarded on merit.

What's in it for you?

We encourage employee reward, development and training and provide benefits including:

• Competitive basic salary depending on experience
• Additional performance related annual bonus scheme
• Further increase your earnings through cross selling, customer service reviews and recruitment incentives
• Option of hybrid working. Work up to 2 days per week from home if desired
• Contributory pension scheme totalling 9% of basic salary
• Salary sacrifice Cycle to Work and Tech scheme
• Discounts and wellbeing platform
• Employee Assistance Programme
• Holiday allowance increasing with length of service
• Generous time off over the Christmas period on top of usual holiday allowance
• Holiday purchase scheme
• Enhanced parental leave pay, subject to minimum length of service requirements
• Company sick pay increasing with length of service
• Personal development allowance of GBP250pa to improve skills that are important to you
• Interest free employee loans for those unexpected life events at the discretion of the company
• Regular team updates and socials!

Interested? Click the 'Apply' button

**No agencies please**