Document Writer/Document Author
Document Writer/Document Author
A fantastic opportunity has arisen for an Document Writer/Document Author to join our London based client a leader in its field on a permanent basis.
Document Writer/Document Author
-Translates technical solutions/processes into customer friendly and easily consumable content that allows them to bridge the gap between functionality as it was previously, to how it is intended to operate.
-Works with customers to develop a bespoke framework of content, carefully articulating what the customer requires
-Develops a logical reusable template for all customer facing documentation to follow.
-Collaborates with subject matter experts, developers, product designers, technical architects, and engineers across the various teams to cleanse the required information judiciously.
-Works with training leads to ensure synchronicity and alignment of materials/content production adhering to artefact controls
Requirements and Qualifications:
-Must possess excellent communication skills, particularly in writing and is comfortable collaborating across multiple teams
-Is able to describe complex processes in clear language for consumers of the product, who may not have technical expertise (in particular for new features/capabilities, processes etc)
-Ideally has technical background or similar experience with technology companies (Cloud, data submissions, B2C etc)
-A deep understanding of structuring or classifying original materials from experts and product developers alongside research information from other sources, as this is vital for the logical flow of the end formatting of material.
-Experience working in delivery focused roles
-Strong communication, and presentation skills
-Excellent interpersonal skills (written and verbal)
Document Writer/Document Author
In accordance with the Employment Agencies and Employment Businesses Regulations 2003, this position is advertised based upon DGH Recruitment Limited having first sought approval of its client to find candidates for this position.
DGH Recruitment Limited acts as both an Employment Agency and Employment Business