Courtesy Service Driver

Recruiter
Hertz
Location
London
Salary
Competitive
Posted
01 Jul 2022
Closes
02 Jul 2022
Contract Type
Permanent
Hours
Full Time
General Responsibilities:

We are currently looking for a full time Courtesy Service Bus Driver for our Flagship branch at Heathrow.

What is this role all about?

As a Bus Driver you will provide safe and efficient transport for customers, to and from terminal buildings, whilst demonstrating excellent customer service at all times.

Primary Duties and Responsibilities

CUSTOMER SERVICE

Provides a welcoming and safe transportation of customers to and from the airport terminal to the Hertz location, ensuring customers arrive on time to enable a seamless, world class customer service and maximise customer loyalty.

TEAM WORK

Ability to work in a fast-paced environment, efficiently and effectively to meet the quality, service, and performance goals for the location. Demonstrating collaboration and effective communication with colleagues to create a smooth customer experience.
Active participation at team huddles and the sharing of ideas for improvements.
Satisfactory achievement of radio audit

CONTROL & AUDIT

Adheres to company SOP s and the department of transport regulations to ensure the safety of customers is paramount and to maximise repeat custom. Ensures vehicle standards are met and maintained, refuelled as necessary and any damage documented at the end of shift.

CONTINUOUS IMPROVEMENT

Maintains a Best practice sharing culture , always striving to find ways to improve the customer s journey experience.
Essential Requirements:

Your skills: What you need to take the wheel

Full Driving Licence, valid in the UK with no more than 3 points.
Previous customer service experience desirable.
Minimum 2 years PCV cat. D1 driving experience.
Good level of verbal communication skills.

About Us

The Hertz Corporation has an exciting portfolio of rental car brands - including Hertz, Dollar, Thrifty and Firefly. We are one of the largest worldwide airport vehicle rental companies, and the Hertz brand is one of the most recognized in the world.

We are only looking for the best drivers, so if you believe that you have the above skills and experience please APPLY NOW

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At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.

Individuals are encouraged to apply for positions because of the characteristics that make them unique.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with applicable federal, state and local law. Hertz is a drug free workplace.

EOE, including disability/veteran