Digital Analytics Officer
- Recruiter
- Confidential
- Location
- Swindon
- Salary
- 30000.00 - 34000.00 GBP Annual
- Posted
- 27 Jun 2022
- Closes
- 11 Jul 2022
- Sectors
- Media & Digital Media
- Contract Type
- Permanent
- Hours
- Full Time
Data Analyst
The charity is on a global mission to encourage the distribution and use of the Bible, driven by the conviction that when people engage with the Bible their lives can change, for good.
We have an exciting opportunity for an Analytics and Data Analyst to monitor and analyse data across digital platforms, social media channels, email communications and Salesforce CRM, identifying insight into the key audiences and exposing opportunities to increase engagement.
Position: Analytics and Data Analyst
Location: Swindon, with flexible home working available (hybrid)
Hours: Full-time, 37.5 hours
Salary: GBP30,000 to GBP34,000 per annum, plus competitive benefits package
Duration: Permanent
Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Annual Staff Day, Life Assurance, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking
Close Date: Sunday 10 July 2022
Interview Date: Monday 18 July 2022
The Role
The Analytics and Data Analyst sits within the Digital team and other responsibilities include:
Support teams in using and leveraging insight from analytics
Set and monitor organisational and project KPIs
Provide detailed analysis of data to key stakeholders from both web and CRM sources using Salesforce and digital analytics tools such as Google Analytics
Undertake social listening using Pulsar to identify key online trends
Track online visitor behaviour and digital activity, determining the most effective ways of increasing conversion rates, click-through rates, visitor retention and goals
Work with the UX team to identify and set-up new tracking to monitor key user journeys
Provide Content Development teams with appropriate insights
Use the extensive suite of tools within Salesforce and Marketing Cloud as well as Excel to help interrogate and analyse data
Provide insight and support to other departments in the development of customer-centric user journeys
Work with the Fundraising team to help identify ways to increase online conversion rates and maximise income
Help identify ways to improve customer retention and increase sales and income in our online shop
About You
As Analytics and Data Analyst you will have a clear understanding of omni-channel marketing and user journeys across both online and offline channels and basic knowledge of contemporary Christianity and religious trends in Britain, or a strong willingness to learn.
You will have experience of:
Using digital insight to guide decision-making and in project evaluation
Working with audience segments
Using social analytics platforms to interrogate data and spot trends, ideally Google Analytics, Fathom and Pulsar
Developing SEO strategy driven by data insights
If this sounds like you and you have the legal right to work and remain in the UK, we d love to hear from you. Please provide your CV and a 250-word statement that sets out why you re the best person for this position.
In Return
Commitment
As a Christian organisation who believes you were created with a unique character, you have gifts and abilities that are all your own, so the charity is willing to explore how what you have might fit what is needed.
The checklist
There's no such thing as the perfect candidate. You don't have to tick every box on the job description before you can even think of applying. If you think you've got most of what is needed and you're excited about what the charity is doing, go ahead.
It's personal
You have a life outside work, and the charity want you to be able to live it well, so is happy to talk to you about flexible working hours and working from home. No one is impressed if you respond to emails at midnight.
Learn and grow
When you're trained in a new skill, or learn a different perspective, it benefits you and it benefits the charity. The organisation is committed to making it possible for everyone to flourish and be the best they can be, with a huge variety of learning resources available.
Together and apart
The charity believes in home working where it's appropriate, and during lockdown made that work really well.
Celebrating difference
Universal acceptance for everyone, everywhere is at the heart of the organisation, promoting diversity of thought, culture and background, which connects the entire charity. As such, the charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications from people representing all sections of the community are welcome.
Level ground
We want you to bring your best to the application and selection process. If you need any adjustments for that to happen, let the team know and they will be glad to help.
The organisation is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.
You may also have experience in areas such as Senior Data Analyst, Insight Analyst, Business Analyst, Analyst, Database Analyst, Data Officer, Data Manager, Reporting Analyst, Application Support Analyst, Insight Manager, Junior Data Analyst, Senior Data Analyst
The charity is on a global mission to encourage the distribution and use of the Bible, driven by the conviction that when people engage with the Bible their lives can change, for good.
We have an exciting opportunity for an Analytics and Data Analyst to monitor and analyse data across digital platforms, social media channels, email communications and Salesforce CRM, identifying insight into the key audiences and exposing opportunities to increase engagement.
Position: Analytics and Data Analyst
Location: Swindon, with flexible home working available (hybrid)
Hours: Full-time, 37.5 hours
Salary: GBP30,000 to GBP34,000 per annum, plus competitive benefits package
Duration: Permanent
Benefits: Flexible Working, Pension, Employee Assistance Programme, Family Time benefits including TOIL, 25 day s holiday (plus bank holidays) holiday trading, discounted gym membership, Health Cash Plan or Private Medical, Cycle Scheme, Annual Staff Day, Life Assurance, Tastecard, Childcare Vouchers, Loyalty Awards, Staff Events, Free tea and coffee and free car parking
Close Date: Sunday 10 July 2022
Interview Date: Monday 18 July 2022
The Role
The Analytics and Data Analyst sits within the Digital team and other responsibilities include:
Support teams in using and leveraging insight from analytics
Set and monitor organisational and project KPIs
Provide detailed analysis of data to key stakeholders from both web and CRM sources using Salesforce and digital analytics tools such as Google Analytics
Undertake social listening using Pulsar to identify key online trends
Track online visitor behaviour and digital activity, determining the most effective ways of increasing conversion rates, click-through rates, visitor retention and goals
Work with the UX team to identify and set-up new tracking to monitor key user journeys
Provide Content Development teams with appropriate insights
Use the extensive suite of tools within Salesforce and Marketing Cloud as well as Excel to help interrogate and analyse data
Provide insight and support to other departments in the development of customer-centric user journeys
Work with the Fundraising team to help identify ways to increase online conversion rates and maximise income
Help identify ways to improve customer retention and increase sales and income in our online shop
About You
As Analytics and Data Analyst you will have a clear understanding of omni-channel marketing and user journeys across both online and offline channels and basic knowledge of contemporary Christianity and religious trends in Britain, or a strong willingness to learn.
You will have experience of:
Using digital insight to guide decision-making and in project evaluation
Working with audience segments
Using social analytics platforms to interrogate data and spot trends, ideally Google Analytics, Fathom and Pulsar
Developing SEO strategy driven by data insights
If this sounds like you and you have the legal right to work and remain in the UK, we d love to hear from you. Please provide your CV and a 250-word statement that sets out why you re the best person for this position.
In Return
Commitment
As a Christian organisation who believes you were created with a unique character, you have gifts and abilities that are all your own, so the charity is willing to explore how what you have might fit what is needed.
The checklist
There's no such thing as the perfect candidate. You don't have to tick every box on the job description before you can even think of applying. If you think you've got most of what is needed and you're excited about what the charity is doing, go ahead.
It's personal
You have a life outside work, and the charity want you to be able to live it well, so is happy to talk to you about flexible working hours and working from home. No one is impressed if you respond to emails at midnight.
Learn and grow
When you're trained in a new skill, or learn a different perspective, it benefits you and it benefits the charity. The organisation is committed to making it possible for everyone to flourish and be the best they can be, with a huge variety of learning resources available.
Together and apart
The charity believes in home working where it's appropriate, and during lockdown made that work really well.
Celebrating difference
Universal acceptance for everyone, everywhere is at the heart of the organisation, promoting diversity of thought, culture and background, which connects the entire charity. As such, the charity is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications from people representing all sections of the community are welcome.
Level ground
We want you to bring your best to the application and selection process. If you need any adjustments for that to happen, let the team know and they will be glad to help.
The organisation is proud to be an Equal Opportunity Employer and values diversity and aspires to reflect this in its workforce. Applications are welcome from people representing all sections of the community.
You may also have experience in areas such as Senior Data Analyst, Insight Analyst, Business Analyst, Analyst, Database Analyst, Data Officer, Data Manager, Reporting Analyst, Application Support Analyst, Insight Manager, Junior Data Analyst, Senior Data Analyst